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63% of people consider a company's privacy and security history before using their products or services.
If you create and administer surveys, forms, applications, and questionnaires, you own and control your responses and contact information.
We do control use and analyze usage data about you (for example, looking at page view data, response rates, response types and survey type):
Finally, whether or not your response data is anonymous depends on how the creator of the survey/form/application or questionnaire you receive has configured it. Contact them to find out, or click here to read more about respondent anonymity.
We do not sell your profile data to marketing firms! While we do provide some of your profile data to our customers who wish to deploy surveys (see our Contribute Privacy Statement), we do not sell it to marketing companies – we just allow our customers to send you surveys based on your profile suitability. We refer to this set of information as "basic demographics". It includes your age, device, gender, income and region (as produced using zip code). If you are a California consumer, please visit our California Supplemental Privacy Notice for more information about our use of your personal information.
We do use and analyze usage data (page view data, response rates and metrics) to help ensure the surveys you are sent are more relevant to you, to improve the user interface and our services, to maintain a consistent and reliable user experience and to build new features. We use profile data to help us to improve the quality of our panel.
Responses you give.
We may use data and information regarding responses to provide our customers with more ways to reach the target demographic they want (e.g. by aggregating the data/information and identifying trends in survey taking). However, your individual responses are not shared with anyone other than the customer (survey and form creators) that has sent you a survey. Any data we provide to our other customers and third parties is aggregated and anonymous. Similarly, if you take one of SurveyMonkey’s own in-house surveys we aggregate and anonymize any response data we share with third parties.
Business development – we may contact you in response to your inquiries or send you information about our services where you operate in a business which may be interested in our services.
If you have taken a survey or submitted a form which SurveyMonkey was responsible for as part of our own research projects, you can read our SurveyMonkey Research Privacy Notice here for more information.