Employee Satisfaction Surveys

Create a happier workplace by using employee satisfaction surveys.

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Stop guessing and ask employees if they’re happy on the job.

Use employee surveys to check in with employees about their satisfaction with their roles and responsibilities, the work environment and their experiences with management. Find out which mix of benefits matters most to them and which skills they would like to acquire as they develop their careers.

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SurveyMonkey makes it easy to learn more about your employees: design and send an employment satisfaction survey in minutes.

Measuring employee engagement with regular polls helps you spot potential issues early. The feedback you gain will help you uncover and address concerns proactively, improving satisfaction and productivity and keeping the employees you would hate to lose.

Employee Engagement Survey Template

We’ve partnered with the Society of Human Resource Management Foundation (SHRMF) to bring you a comprehensive employee engagement template. From polling employees on how they work with peers to whether they feel they have opportunities for professional growth, get a holistic view of engagement with the employee engagement template.

If you want to improve customer satisfaction, or the overall customer experience, employee engagement surveys are a great place to start.

How to Use Employee Satisfaction Surveys

Happy employees are more likely to delight colleagues, customers, and partners and build up the good reputation of your brand. Can you afford not to know how your employees feel on the job?

Why Measure Employee Satisfaction?

Use satisfaction surveys to build a positive, productive workforce by focussing on:
Please note that some of these templates are only available in English.

Management development.

Managers directly affect employees, and sometimes their impact is less than positive. Often strained manager-employee situations can be improved with good training. Use employee feedback from performance evaluations, management performance and 360-reviews to identify development opportunities for specific managers or for your broader management team.

Team development.

Great teams do great things! Broken teams perform poorly and prompt departures. Ask employees to assess their teams’ performance and use that feedback to develop core team collaboration and communication skills for greater work satisfaction.

Training and career development programmes.

As employees develop and gain greater skills, they can help grow and evolve your company. Work out which skills your company needs in order achieve its long-term goals, survey employees to find out which skills they want to develop and then match the two for optimum benefit.

Benefits programmes.

Yours may be an outstanding healthcare programme, and your employees appreciate that. But day-to-day, which kinds of programmes could you add that would support employees’ health, well-being and productivity in the workplace? HR departments should employ surveys to find out.

3 quick tips to improve survey response rates

Here are some ideas for how to create surveys that employees will feel comfortable completing:

1. Be explicit about confidentiality.

Reassure your employees that their responses will be kept confidential.

2. When possible, make responses anonymous.

You’re more likely to receive honest feedback and a greater number of completed surveys.

3. Avoid corporate-speak.

Create surveys that sound human and approachable and encourage thoughtful feedback.

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Customer Satisfaction Surveys

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Employee Surveys

When you listen to your employees, you can make decisions that make for a happier workplace. Do you want to measure performance? Do you want to engage or motivate your employees? Then employee surveys can help.

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Event Surveys

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3 quick tips to improve survey response rates

Here are some ideas to ensure that respondents will answer your surveys.

1. Be quick

If your survey is short and sweet, there's a greater chance that more respondents will complete it.

2. Offer incentives

Little incentives like small discount or an entry into a drawing can help ensure respondents complete your survey.

3. Buy a targeted audience

With SurveyMonkey Audience, you can purchase access to an audience who meets specific demographic criteria for your survey. It's a great way to get targeted responses from a specific group.

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