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Make employee experience your competitive advantage

Retain your workforce by fostering a world-class employee experience, powered by feedback.

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What does it take to create an exceptional employee experience?

Building companies that attract and retain top talent has never been more important. The best way forward is to put the voice of your employees at the heart of your company. The resources within this toolkit will help you leverage feedback to create experiences that turn your employees into advocates.

Uncover how to improve employee engagement in your organisation

You want to attract, engage and retain top employees, but with the Great Resignation and a competitive talent market, understanding employee satisfaction is hard.

  • How can we measure employee satisfaction?
  • What benefits and programmes might we need in order to retain employees?
  • How can we be proactive in employee retention?

SurveyMonkey is here to help you gather the feedback you need to get answers.

Understand your employees' diverse experiences

Making commitments in terms of diversity, equity and inclusion (DEI) is more important than ever, but many companies aren’t confident that they'll meet their DEI goals.

  • What metrics should we be measuring relative to our DEI goals?
  • What perceptions of fairness exist for compensation and promotions?
  • How can we get buy-in from leadership for investment in new programmes?

SurveyMonkey can provide you with a platform for understanding employee experience.

Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.

Employee engagement

Learn what it takes to keep employees engaged and doing their best work.

See template


Get a sense of representation beyond gender identity and race.

See template

Employee satisfaction

Improve retention by taking action, fuelled by satisfaction feedback.

See template

360-degree performance

Offer company-wide reviews for supervisors, colleagues and subordinates.

See template

Workplace benefits

Find out what benefits employees value to help you evaluate packages.

See template

Career development

Understand where employees need development and training.

See template

Why choose SurveyMonkey?

SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.

Features to help you accomplish goals

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Employee needs and experiences are constantly changing. Our features can help you pivot when you need to.

Integrations that make work easier

Icons of Zoom, Zapier, Tableau, Eventbrite and Zendesk

Integrate your survey data with the apps you use every day.

  • Use Zapier to automatically link survey responses to popular messaging platforms/workflows
  • Visualise findings with interactive dashboards in Tableau
  • Integrate with Eventbrite to survey attendees for public-facing events
  • Measure meeting effectiveness with Zoom
  • Automatically send surveys to a list of people with Zendesk

Support for when you need it

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Get the support that your team needs to launch feedback programmes.

Here’s how SurveyMonkey can help:

  • We have an amazing support team - filled with product experts who help you leverage the right features to get the results you’re looking for
  • Support the way you want it - with phone, email and live chat options for getting in touch
  • Tutorials and video demos - available within our robust Help Centre for those who want to explore on their own

HR professionals are among SurveyMonkey users from these world-class brands


Advice from HR leaders

Here are some common mistakes and best practices for how to avoid them.

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Common mistakes

When gathering feedback from employees, human resource departments often experience some hiccups:

Asking for feedback too often

You rely on feedback to perform your job, but your response rate and quality will suffer if you ask too often.

Failing to consider goals

Asking a question without considering what you’re looking for will result in answers that aren’t actionable.

Not following up on the feedback

Asking your employees to participate in surveys and not acting on their feedback can send a bad message. Make sure you’re sharing what you learned and taking strides to improve.

Green tick in circle

Best practices

The best companies are constantly using the voice of their employees to adjust and improve. Here are some tips:

Share employee pain points across your organisation

Bring visibility to the challenges the staff are facing by sharing the feedback, especially with leadership.

Set up listening posts across the employee experience

Collect feedback starting from recruitment, through exit interviews. Understanding the entire employee journey will give you the best insights for your company.

Use feedback to inform new initiatives

See if there is interest for new perks, employee resource groups, guest speakers, mentorship programmes and other things that employees find valuable.

Resources that HR professionals find helpful

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Ultimate Guides

Find out why HR and employees don’t always see eye-to-eye.

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Success Stories

Dennemeyer uses surveys to build a company that works for a global workforce.

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How our Chief People Officer leads a team that creates an engaged workforce.

Choose from our most popular plans

Get an individual plan with features that suit your needs, or create a team instead.

Need an enterprise-grade solution?

Momentive, the maker of SurveyMonkey, empowers organisations to gain insights from customers, employees and the market, securely and at scale.

Contact us today

Learn more about Momentive Solutions and schedule a demo.

Momentive makes it easy to host your whole team, protect your employee data, build more sophisticated surveys and dashboards, and get dedicated support whenever you need it.

Learn more about our purpose-built solutions for:

  • Employee Experience
  • Market Insights
  • Customer Experience
  • Brand Insights
  • Product Experience