Non-profit Survey Templates

Get the Insights You Need to Help Make the Most of Your Funds

Non-Profit Survey Templates IllustrationIt’s a delicate balance for nonprofits. You want to bring in as much money as possible for your cause, but advertising, campaigning, and hiring takes money. How do you bring in funds without spending more than you need to? Try conducting a series of charity surveys and get valuable information from your donors, volunteers, partners, and recipients. And, special for our non-profit and charity organisations, we’re offering 25% off of our Gold and Platinum plans. It’s our way of helping you stretch your dollar as far as possible.

How to Use Surveys for Nonprofits

From website message testing to fundraising events, the information you receive is important for the success of your organisation. Here are a few ways to use our charity survey templates to gain useful feedback.

  • Volunteer satisfaction. How did your volunteers like their experience? Find out when you ask for volunteer feedback. Subjects such as training, relationships with their co-volunteers and supervisors, and overall satisfaction with the experience can mean the difference between your volunteers continuing to support your cause and moving on to something else. Ask questions like, “How appreciated did your volunteer supervisor make you feel?” and, “How easy was it to get along with the staff at this organisation?” to get the information you need to keep your valuable volunteers happy, fulfilled, and coming back.
  • Donor feedback. Donor satisfaction is extraordinarily important to keep that cash flow positive. Make sure you’re giving them the best experience as they support your organisation, and find out what you can improve to keep their donations coming in. Send a donor feedback survey with questions like, “How clearly did our organisation explain how your contribution will be spent?” and, “How clearly did our organisation explain our fundraising goals?” to help determine the best steps to take to help your donors feel their money is appropriately used and appreciated.
  • Fundraiser event planning and feedback. Before your fundraising event, use an event planning survey to collect contact information and get a better understanding of funding sources, demographics, staffing, and more. After the event, send out a fundraiser feedback survey to discover areas your organisation excelled in, and where you could improve your efforts. Questions like, “Overall, were you satisfied with your experience at our fundraiser, neither satisfied nor dissatisfied with it, or dissatisfied with it?” and, “Was the cost of attending our fundraiser too high, too low, or about right?” will help you understand your attendees’ event experience.
  • Volunteer recruitment. What’s the best way to find new volunteers? How do you get the word out? Once you garner interest, how do you get them in, train, and retain them? Ask your volunteers questions like, “How likely are you to recommend this organisation to others as a place to volunteer?” and, “How likely are you to continue volunteering at this organisation?” to get ideas and insight on how to improve your communication and outreach to potential volunteers.
  • Market Research. Send out an online poll to discover specific needs from your target community. A market research survey isn’t just for for-profit enterprises, even charities can benefit from a market study before launching new initiatives. Do you need to collect data for a research project? A questionnaire can be vital understanding what your potential constituents think.

Non-profit Survey Samples

3 Tips for Successful Non-profit Surveys

  1. Provide an explanation. Give your participants a brief summary of the questionnaire and why their responses are helpful and appreciated, for instance, “Your responses will help keep our costs down and maximise your generous donations.”
  2. Use the right tone. Your volunteers and donors are already contributing time and money to your cause. Make sure the language and tone you use in your non-profit survey expresses appreciation and gratitude.
  3. Keep it brief. Focus on one subject for your charity survey, for instance, a recent fundraising event or the volunteering experience. Packing a lot of questions into a single survey is a sure way to encourage survey abandonment.

Maximise your time and operational efficiencies by leveraging SurveyMonkey’s methodologist-certified sample questions. You’ll be able to create your online survey in a matter of minutes. SurveyMonkey also gives you access to the survey tools you need to easily deploy and analyse your non-profit survey—empowering your entire organisation to make smarter decisions. And we take survey security seriously, so rest assured knowing your data and insights are safe with us.

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