Customer Feedback Survey Templates
Customer Satisfaction Templates Get You Started Fast
Even for a survey pro like yourself, starting with one of our free customer satisfaction survey templates cuts down on design time and may give you ideas for customer satisfaction survey questions you hadn’t thought to ask. (That’s what we’re here for!). SurveyMonkey paid plans include access to more than 100 methodologist designed survey templates you can brand with your own look and feel and deploy quickly. Just open a free customer satisfaction survey template, add your own survey questions and graphics, and you’ll be ready to send your survey in minutes. It’s an easy and reliable way to eliminate poorly worded customer satisfaction survey questions, bias and other problems that can skew your results.
Check out these easy-to-use customer satisfaction survey templates:
Customer Satisfaction Survey
Use this short customer satisfaction survey template to accurately measure customer satisfaction with your company, product and service. Use skip logic to allow your customers to answer questions that are applicable to the products or services they’ve actually used and gain insights into where there is room for improvement. See the customer satisfaction survey template.
Customer Satisfaction with Customer Service Survey
Measure the success of your front-line customer service and support agents with this quick customer service survey template. Send this survey immediately after each interaction to your customers to find out if your customer service representatives were easy to reach, helpful and friendly. Measure customer service hold times, problem resolution and product/service knowledge, so you can ensure that your company’s representatives leave a good impression on customers every time. See the customer service survey template.
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Business to Business Survey
Your customers each have unique and different needs, especially when they’re businesses themselves. This short customer satisfaction survey template is specially designed for when your customers aren’t just customers, they’re businesses too. Use this template to identify how satisfied your customers are with your timeliness, professionalism and service, so you can ensure that you’re the one they come to again and again. See the customer satisfaction template.
Net Promoter® Score Survey
Measuring your Net Promoter score (NPS) can be one of the most effective ways to promote customer loyalty and ensure future success. Creating an NPS survey is simple when you start with this Net Promoter score template.
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