Maintain strong relationships with suppliers and vendors
Discover tools to help procurement managers assess pricing, vendor practices and more.
Procurement managers play a critical role in the company’s supply chain, from the technology that powers your organisation to the materials that create your products. One of the biggest challenges for procurement professionals is building and maintaining relationships with vendors that follow ethical guidelines, offer fair negotiations and have products of good value. The resources within this toolkit can help answer your questions.
How can we choose the best possible suppliers for our business?
- Can vendors continue to meet our needs as our company grows?
- What makes this vendor stand out from the competition?
- How do pricing, quality and value compare to competing suppliers?
- What support will we have should problems arise in our supply chain?
- How can we ensure uninterrupted production of the materials and supplies we need?
How can we get more transparency within our supply chain?
- How can we ensure we’re kept in the loop on any changes in production or shipping?
- Do our vendors have ethical practices in place?
- What diversity, equity and inclusion (DEI) metrics does this supplier have?
- How can we improve our pricing negotiations?
- What are other purchasers saying about this vendor?
Survey templates procurement teams can rely on to get answers
Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.
Software evaluation
Evaluate new software tools with your company before purchasing them.
See templateCorporate social responsibility (CSR)
Find out what practices suppliers have in place to address CSR.
See templateEnvironmental issues
Learn what your customers care about before making materials purchases.
See templateCustomer service feedback
Find out how your vendors feel about working with your procurement team.
See templateWhy choose SurveyMonkey?
SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.
Features to help you accomplish goals
Your supply needs are constantly changing. Our features can help you pivot when you need to.
- Resources to help you support vendor DEI
- Recurring surveys to evaluate vendors each year before contracts renew
- A shared library and collaboration for teams
- Multiple question types for whatever you want to know
- Smart notifications automatically alert you when a vendor responds
Integrations that make work easier
Integrate your survey data with the apps you use every day.
Or find new ways to reach your vendors, suppliers and peers working in the industry.
Our most popular integrations include:
Support for when you need it
Get the support that your team needs to launch feedback programmes.
Here’s how SurveyMonkey can help:
- We have an amazing support team - filled with product experts that help you leverage the right features to get the results you’re looking for
- Support the way you want it - with phone, email and live chat options for getting in touch
- Tutorials and video demos - available within our robust Help Centre for those who want to explore on their own
Procurement managers are among users from these world-class brands
Advice from procurement leaders
Here are some common mistakes and best practices for how to avoid them.
Common mistakes
Avoid these common mistakes to ensure a positive vendor experience:
Partnering with vendors who don’t support diversity efforts
Working with diverse vendors encourages innovation and will also help your company meet its DEI goals.
Asking for feedback via email or just in documents
You can best track and measure performance when using a survey platform to gather feedback.
Ignoring risk mitigation
Avoid risk to your business by conducting due diligence on your vendors before engaging them in procurement.
Best practices
Procurement managers offer this advice for managing purchases for the company:
Send surveys to pulse-check pricing
Monitor pricing and procurement for your industry, or track trends.
Use logic in surveys
Streamline the feedback process with advanced features that direct participants only to questions pertaining to them.
Set expectations with the leadership team
Use project data to set expectations for project collaborators. Level-setting will also help you get buy-in from leadership.
Resources that procurement teams find helpful
Choose from our most popular plans
Get an individual plan with features that suit your needs, or create a team instead.
Contact us today
Learn more about our solutions and schedule a demo.
- Manage multiple users and gain visibility into all survey data collected across your organisation with admin controls and dashboards.
- Ensure that confidential data is protected with enhanced security, including encryption, SSO and features that help you remain compliant with HIPAA and GDPR.
- Make feedback automated and actionable by connecting to key business systems using APIs and powerful integrations, including Salesforce, Marketo, Tableau and more.
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