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Case Study

u&u uses survey insights to delight its candidates and clients

The recruitment agency reached their all-time high NPS of +62 since using SurveyMonkey CX.

The Australia-based recruitment agency collects survey data across the candidate and client journey to better understand—and address—each group's experiences. The results have been staggering. From keeping long-tenured staff engaged in their work to being nominated for a candidate experience award, u&u has quickly become a leader in its industry.

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Learn how u&u uses SurveyMonkey CX to deliver an award-worthy customer experience.