About this consultation:

This consultation is part of work to ensure healthcare services in Lincolnshire are of the highest quality and offer the best possible value for money.

Your local NHS needs to become more efficient to meet the challenges it faces. That includes avoiding duplication of services, and helping patients to make the right choices to get the right care, first time.

The Walk-in-Centre on Monks Road in Lincoln was established in April 2009 with the intention of providing easier access to health advice.  Since 2014, a number of reviews have been carried out to understand how and why people access and use the Walk-in-Centre. These reviews enabled us to understand the needs of those attending the Walk-in-Centre to develop future models of health services.

Following these reviews, evidence suggests that many people who use the Walk-in-Centre do not need to do so, and can be treated more appropriately elsewhere.  The NHS now wishes to consult with patients, the public and other key stakeholders on our proposals to close the Walk-in-Centre on Monks Road in Lincoln and offer alternative services by extending access to GP surgeries, further developing the NHS 111 telephone service, and supporting people to self-manage their health conditions.

The public consultation will run for 8 weeks starting on Monday 12 June to Sunday 6 August 2017. There will be various ways in which you can have your say.

You can read our full consultation document here: Lincoln Walk-in-Centre Consultation Document

We would encourage you to read the document before completing the survey below.

* About you:
Although you can respond anonymously, your name, address and contact details are very important as it will help us to analyse the results.

* Are you happy for us to keep your details for future health development news or consultations through our Health Involvement Network?

* Preferred method of contact: (please tick one)

* Are you responding as a... (please tick as appropriate)

* Are you responding as a result of...? (please tick as appropriate)

* If you are responding as a patient or carer, which GP practice are you/or the person you care for a registered patient with?

* Do you think the reasons given for why we are consulting on the Walk-in-Centre are clear? (See page 3 of the consultation document)

* Having read the consultation document, do you agree that patients who use the Walk-in-Centre could have accessed more appropriate services from their own GP surgery, their local pharmacy, via NHS 111, or via self-care support initiatives instead?

* Did you know that poorly children under the age of 12 can get an assessment on the same day at their own GP surgery if it is clinically appropriate to do so?

The majority of patients accessing the Walk-in-Centre live in central Lincoln. If the Walk-in-Centre was closed, the following range of services would continue to be available and accessible in central Lincoln:
  • Convenient student access to GP surgeries close to Lincoln universities and colleges. This will include Skype consultations and drop-in opportunities;
  • Same day access to GP services for children under 12 – where clinically appropriate;
  • Same day access for more urgent cases;
  • Extended access to GP services – via a network of GP surgery hubs;
  • Enhanced NHS 111 service. Talk before you walk by calling NHS 111 for medical advice where you need medical advice fast but it is not an emergency;
  • Continued promotion of self-care support initiatives around minor illnesses like colds, conjunctivitis, headaches and diarrhoea;
  • Utilisation of local pharmacies for simple health and care advice;
  • Out of hours GP service.

* To what extent do you feel reassured about the availability of the above range of services?

1 1 = not reassured; 5 = very reassured
i We adjusted the number you entered based on the slider’s scale.

* Do you believe that there are any clinical services that will not be accessible in the future by extending access to GP surgeries, further developing the NHS 111 telephone service, and self-care support initiatives?

* Do you agree with on our proposals to close the Walk-in-Centre on Monks Road in Lincoln and offer alternative services by extending access to GP surgeries, further developing the NHS 111 telephone service, and supporting people to self-manage their health conditions?

* If the proposal to close the Walk-in-Centre in Lincoln is implemented, we will need to tell you about the range of services available to you and how to access them. To help us to plan this, please tell us how you would like to receive this information: (please tick as appropriate)

* Do you have any further comments regarding our proposal?

Equality legislation requires us to consider the Public Sector Equality Duty. This means the CCG must have due regard to the need to:
  • Eliminate unlawful discrimination, harassment and victimisation and any other prohibited conduct;
  • Advance equality of opportunity between people who share a protected characteristic and people who do not share it;
  • Foster good relations between people who share a protected characteristic and people who do not.
The protected characteristics covered by the Equality Duty are: Age, Disability, Gender reassignment, Marriage and civil partnership (but only in respect of eliminating unlawful discrimination), Pregnancy and maternity, Race – this includes ethnic or national origins, colours or nationality, Religion or belief – this includes lack of belief, Sex, and Sexual orientation.

* Please let us know if you think anything outlined in our proposals may raise concerns or opportunities in terms of the services provided to members of protected groups:

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