* 1. Contact details (optional)

* 2. What is the name of the club/team/organization that you work for?

* 3. What is the name of your club or team's venue? (if applicable)

* 4. In which country is your club/team/organization based?

* 5. Is your venue a

* 6. How many total event days would you estimate that your primary venue will host in 2016?

* 7. Which of the following do you believe is of the highest priority for clubs/teams/organizations in 2017?

* 8. Which of the following do you believe is of the highest priority for clubs/teams/organizations over the next 3 years?

* 9. Which of the following do you think represents the biggest % opportunity for revenue growth for venues (i.e. largest % increase of current revenue)?

* 10. In your own opinion, please rank the following aspects of the fan experience from most to least important (1 = most important, 6 = least important)

  1 (most important) 2 3 4 5 6 (least important)
Venue technology (e.g., size and number of video screens, Wi-Fi and phone connectivitity etc.)
Venue safety and security
Venue environment (e.g., seating quality, temperature inside venue, cleanliness, etc.)
Food and beverage experience (e.g., quality of food and drink, speed of service at concession stands, in seat mobile ordering/payment, etc.)
Luxury or premium services and amenities (e.g., premium seating areas, fine dining options, etc.)
Entertainment (e.g., entertainment during breaks, halftime shows, etc.)

* 11. How likely are you to implement any of the following for your fans in the next 3 years?

  Very likely Somewhat likely Not sure Somewhat unlikely Very unlikely Already implemented
Creating a mobile app specifically for your venue or team
Use a paperless ticket to enter the venue (e.g. membership card, mobile phone, etc.)
Loyalty rewards program for your team or venue
Contactless or mobile payment (via phone or smart chip)
WiFi available in venue

* 12. Which of the following technologies do you think will have the biggest impact on the fan experience at venues through 2025?

* 13. Which of the following technologies do you think will have the biggest impact on revenues for organizations/venues through 2025?

* 14. On a scale of 1-10, how important do you think each of the following technologies are to have implemented in venues by the year 2025? (10 being the most important)

  1 (least important) 2 3 4 5 6 7 8 9 10 (most important)
Virtual reality
In-seat/mobile food and beverage ordering
Beacon technology
WiFi connectivity
Self-service ordering kiosks
Larger video screens
Replays and gamification available on mobile device

* 15. How likely are you to implement the following food and beverage features for your fans in the next 3 years?

  Very likely Somewhat likely Not sure Somewhat unlikely Very unlikely Already implemented
Order food and beverage on mobile device and pick up at express line
Order food and beverage at a self-service kiosk
Utilize in-seat food and beverage ordering
Use a loaded value ticket, or a season ticket holder card, to buy food or beverages (funds that are included with your ticket purchase)
Targeted offers to fans based on previous purchase history
Discounts for joining loyalty program / season ticket holder
Concessions staff taking orders from fans while waiting in line (using mobile devices)
None of these

* 16. Which of the following do you believe represents the top reason fans/guests do not purchase more food and beverage onsite?

* 17. Which of the following do you believe has the biggest potential to increase the speed of service for fans when purchasing food and beverage?

* 18. Which of the following do you believe has the biggest potential to increase food and beverage revenue?

* 19. Does your venue currently use a real-time food and beverage inventory management system?

* 20. Does your venue currently allow suite holders to place food and beverage orders online in advance of an event?

* 21. How important are the use of standsheets in helping manage your inventory and revenues?

* 22. If you were opening a new stadium/venue in 2025, what do you believe would be the most important feature to provide fans/guests?

* 23. What is the top reason that would prevent you from adopting or implementing new technology in your venue? (optional question)

* 24. What is the "coolest" stadium/venue trend that you have ever experienced or read about? (optional question)

* 25. Besides your own venue, what venue do you think best represents the "Stadium/Venue of the Future"? (optional question)

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