Southern Vectis: Route 9 Review Question Title * 1. When did you last travel on Route 9? Date and time Date Time AM/PM - AM PM Question Title * 2. Where did you get on the bus? Please choose the nearest stop. Newport Bus Station Medina Leisure Centre Staplers Long Lane Wootton The Cedars Fishbourne Ferry Terminal Binstead Newnham Road Ryde Bus Station Question Title * 3. Where did you get off the bus? Please choose the nearest stop. Newport Bus Station Medina Leisure Centre Staplers Long Lane Wootton The Cedars Fishbourne Ferry Terminal Binstead Newnham Road Ryde Bus Station Question Title * 4. What is your age group? 16-24 25-44 45-59 60-65 65-74 75+ Question Title * 5. What were your reasons for travelling on this occasion? Going to or from work Visiting friends/relatives Going to/from a sports venue or facility Going to or from school/college Shopping Going to/from a restaurant, pub, etc Going to/ from hospital/doctor etc Other (please specify) Question Title * 6. Do you use the bus for any other reason? Choose all that apply. Going to or from work Visiting friends/relatives Going to/from a sports venue or facility Going to or from school/college Shopping Going to/from a restaurant, pub, etc Going to/ from hospital/doctor etc None Other (please specify) Question Title * 7. How do you usually pay for your ticket? Cash to the driver Online with the Key Have concessionary pass Top up Key in travel shop Other (please specify) Question Title * 8. What type of ticket do you usually buy for your journeys on Route 9? Adult single ticket Young adult (17-18) single ticket Child (5-16) single ticket Student discount ticket 24 or 48 hour rover ticket Freedom 7, 30 or 90 day ticket Key Card: Multi-day bundle ticket English National Concessionary Travel Pass Other (please specify) Question Title * 9. How often do you travel on Route 9? 5 or more days a week 3-4 days a week 1-2 days a week 2-3 days a month Once a month or less often Question Title * 10. Do you think you are using this service more or less often, or about the same as you were 1 year ago? About the same More than 1 year ago Less than 1 year ago Question Title * 11. If you are using this service more or less often than a year ago, why has your usage changed? Question Title * 12. Do you use any other modes of transport on the Isle of Wight? Walking Bicycling Motorcycling Train Taxi Driving Car Share Other (please specify) Question Title * 13. In terms of driving and car access, which of the following best describes you? Drive and have regular access to a car Drive but don’t have regular access to a car Do not drive, but regularly driven by someone else Do not drive, and have little or no access to car Question Title * 14. If you have a car available but have not used it, why have you not used it to make this trip? Question Title * 15. When it comes to how you travel in your leisure time, please rank these options by order of importance. Most important at the top and least important at the bottom. 1 2 3 4 5 6 Comfort 1 2 3 4 5 6 Speed 1 2 3 4 5 6 Convenience 1 2 3 4 5 6 Cost 1 2 3 4 5 6 Ease of travelling with other people 1 2 3 4 5 6 Flexible travel times Question Title * 16. How would you rate your experience of using this service today? Very satisfied Quite satisfied Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied Question Title * 17. What improvement would you like to see most on this service? (Please try to write something) Question Title * 18. What, if anything, do you like about the service? Question Title * 19. What, if anything, do you dislike about the service? Question Title * 20. Do you use any other buses in the area? If so, which ones? Question Title * 21. Are you aware of the fares lookup feature on our website (available on the timetables page)? Yes No Question Title * 22. Are you aware of the real time bus information feature on our website? Yes No Question Title * 23. Are you aware of the journey planner feature (currently in testing) on our website? Yes No Question Title * 24. Out of of the following web features, which would you find most useful? Fares lookup Real time bus information Journey planner None, I don't use the website/the web Question Title * 25. What is your postcode? (This will only be used to show the area where people who use this service live. You will not be sent anything and it will not be given to any other company.) Question Title * 26. If you would like to enter the prize draw for £20 of shopping vouchers, please state your name, address and postcode in the box below: Done
