Time to EleVAte Campaign - VA Survey

As an industry organisation we are committed to discovering, analysing and sharing the state of the industry - and we need your help to do it!

Please take a few minutes to complete the survey and help us build that unbiased and true picture of the VA industry.

All submissions are completely anonymous and we share the results and data with everyone for FREE - we believe in giving everyone access!

Huge thanks in advance...

Team VIP VA

Question Title

* 1. What is your age?

Question Title

* 2. Are you male or female?

Question Title

* 3. Whereabouts are you based?

Question Title

* 4. If you answered UK, which region are you in?

Question Title

* 5. Do you class yourself as currently working:

Question Title

* 6. Where do you work from?

Question Title

* 7. Do you currently work with children at home?

Question Title

* 8. How long have you been a VA?

Question Title

* 9. Do you run your own VA business or are you working as part of an agency or franchise?

Question Title

* 10. Are you running your business as a:

Question Title

* 11. Do you have employees?

Question Title

* 12. How many associate VAs do you work with, if any?

Question Title

* 13. Do you work as an Associate for another VA?

Question Title

* 14. If yes, what percentage of your work is as an Associate to another VA?

Question Title

* 15. What inspired you to start your VA business?

Question Title

* 16. How many years of relevant experience do you bring to your business?

Question Title

* 17. Do you have a website for your business?

Question Title

* 18. Do you have a business Facebook Page?

Question Title

* 19. What other social media platforms are you on?

Question Title

* 20. Are you aware of GDPR and how it impacts you as a business owner?

Question Title

* 21. Have you made the necessary changes to the way you collect, manage & delete data to make you compliant?

Question Title

* 22. Are you currently registered for Data Protection with the ICO?

Question Title

* 23. Do you currently have a contract/terms of business for your clients?

Question Title

* 24. Do you currently have a contract/terms of business for your associate VAs?

Question Title

* 25. Do you have a Confidentiality Agreement?

Question Title

* 26. Do you carry Professional Indemnity insurance?

Question Title

* 27. Do you carry wider Business Insurance (protecting hardware, office supplies etc.)

Question Title

* 28. Do you carry Income Protection (IP) insurance?

Question Title

* 29. Do you carry Cyber insurance?

Question Title

* 30. Do you have a clear social media policy?

Question Title

* 31. Do you have a clear privacy policy?

Question Title

* 32. Are you registered with HMRC for Anti-Money Laundering?

Question Title

* 33. How many hours per week are you currently working?

Question Title

* 34. How many hours are you currently billing clients per week?

Question Title

* 35. How many active clients are you currently working with?

Question Title

* 36. What sector are your clients in?

Question Title

* 37. What are the main services you are providing to your client (Tick all that apply)

Question Title

* 38. Where are your clients based?

Question Title

* 39. Are your clients mainly:

Question Title

* 40. What would you say is the main benefit to you of running your VA business?

Question Title

* 41. What would you say is the main challenge to you of running your VA business?

Question Title

* 42. Is your VA business your only source of income?

Question Title

* 43. If no, what else are you doing to generate income?

Question Title

* 44. What is your current typical hourly rate?

Question Title

* 45. What is your current Associate hourly rate?

Question Title

* 46. How much do you believe you are worth per hour?

Question Title

* 47. How much are your business expenses each month?

Question Title

* 48. What does your business turnover each month?

Question Title

* 49. How much do you personally take home each month?

Question Title

* 50. Do you work evenings and/or weekends?

Question Title

* 51. If you work evenings and/or weekends, is this because you choose to do so or because your client demands it?

Question Title

* 52. Do you currently feel that you have to compromise your boundaries to make your VA business a success?

Question Title

* 53. What is your current perception of the VA industry?

Question Title

* 54. What does the term VA mean to you?

Question Title

* 55. What title do you currently give yourself?

Question Title

* 56. What made you use this title?

Question Title

* 57. Have you undertaken any courses or training with the following on your VA journey?

Question Title

* 58. Out of 10, how would you say this training has helped you on your VA journey?

Question Title

* 59. Over the last 12 months, how much have you invested in your own personal or professional development?

Question Title

* 60. How many times over the last year have you been praised for the work that you do for your clients?

Question Title

* 61. How many times over the last year have you been told by a potential client that they could get the work 'cheaper elsewhere'?

Question Title

* 62. Have you ever felt that you have had to drop your rate to win a client?

Question Title

* 63. If yes, what made you feel that you needed to drop your price?

Question Title

* 64. Have you ever felt that you have had been expected to work for free by a potential or existing client?

Question Title

* 65. If yes, how did this make you feel?

Question Title

* 66. Have you ever had a client challenge you on how long you have taken on a task?

Question Title

* 67. If yes, how did this make you feel and how did you respond?

Question Title

* 68. Have you ever had a client refuse to pay you for work done?

Question Title

* 69. If yes, how did this make you feel and what action did you take?

Question Title

* 70. Do you think VAs are valued by clients as business owners in their own right?

Question Title

* 71. Do you think VAs value themselves as business owners in their own right?

Question Title

* 72. What do you believe is missing from the VA industry in terms of reputation and/or training?

Question Title

* 73. How do you feel we could better champion what we do?

Question Title

* 74. Do you have any other comments, questions, or concerns?

T