Time to EleVAte Campaign - VA Survey

The VA role and term is widely misused, misunderstood & undervalued.

The fact is VAs are highly experienced, skilled and professional independent business owners who bring true, proactive value to their clients.

We are working to redefine the role, challenge perceptions & create a new story!
 
Our campaign aims are:
  • Re-engage with the VA industry & bring them together as a community to stand together for true industry standards
  • Redefine the Virtual Assistant (VA) profession, inspire VAs to realise their own potential and champion the true worth of outsourcing to a high performing VA
  • Raise the profile of VAs, the value/worth they bring and changing perceptions in and around the industry.

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* 1. What is your age?

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* 2. Are you male or female?

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* 3. Whereabouts are you based?

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* 5. Do you class yourself as currently working:

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* 6. Where do you work from?

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* 7. Do you currently work with children at home?

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* 8. How long have you been a VA?

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* 9. Do you run your own VA business or are you working as part of an agency or franchise?

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* 10. Are you running your business as a:

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* 11. Do you have employees?

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* 12. How many associate VAs do you work with, if any?

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* 13. Do you work as an Associate for another VA?

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* 14. If yes, what percentage of your work is as an Associate to another VA?

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* 15. What inspired you to start your VA business?

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* 16. How many years of relevant experience do you bring to your business?

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* 17. Do you have a website for your business?

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* 18. Do you have a business Facebook Page?

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* 19. What other social media platforms are you on?

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* 20. Are you aware of GDPR and how it impacts you as a business owner?

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* 21. Have you made the necessary changes to the way you collect, manage & delete data to make you compliant?

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* 22. Are you currently registered for Data Protection?

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* 23. Do you currently have a contract/terms of business for your clients?

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* 24. Do you currently have a contract/terms of business for your associate VAs?

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* 25. Do you have a Confidentiality Agreement?

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* 26. Do you carry Professional Indemnity insurance?

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* 27. Do you carry wider Business Insurance (protecting hardware, office supplies etc.)

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* 28. Do you carry Income Protection (IP) insurance?

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* 29. Do you carry Cyber insurance?

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* 30. Do you have a clear social media policy?

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* 31. Are you registered with HMRC for Anti-Money Laundering?

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* 32. How many hours per week are you currently working?

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* 33. How many hours are you currently billing clients per week?

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* 34. How many active clients are you currently working with?

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* 35. What sector are your clients in?

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* 36. What are the main services you are providing to your clients?

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* 37. Are your clients mainly:

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* 38. What would you say is the main benefit to you of running your VA business?

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* 39. What would you say is the main challenge to you of running your VA business?

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* 40. Is your VA business your only source of income?

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* 41. If no, what else are you doing to generate income?

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* 42. What is your currently hourly rate?

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* 43. How much do you believe you are worth per hour?

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* 44. How much are your business expenses each month?

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* 45. What does your business turnover each month?

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* 46. How much do you personally take home each month?

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* 47. Do you work evenings and/or weekends?

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* 48. If you work evenings and/or weekends, is this because you choose to do so or because your client demands it?

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* 49. Do you currently feel that you have to compromise your boundaries to make your VA business a success?

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* 50. What is your current perception of the VA industry?

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* 51. What does the term VA mean to you?

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* 52. What title do you currently give yourself?

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* 53. What made you use this title?

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* 54. Have you undertaken any courses or training with the following on your VA journey?

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* 55. Out of 10, how would you say this training has helped you on your VA journey?

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* 56. Over the last 12 months, how much have you invested in your own personal or professional development?

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* 57. How many times over the last year have you been praised for the work that you do for your clients?

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* 58. How many times over the last year have you been told by a potential client that they could get the work 'cheaper elsewhere'?

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* 59. Have you ever felt that you have had to drop your rate to win a client?

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* 60. If yes, what made you feel that you needed to drop your price?

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* 61. Have you ever felt that you have had been expected to work for free by a potential or existing client?

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* 62. If yes, how did this make you feel?

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* 63. Have you ever had a client challenge you on how long you have taken on a task?

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* 64. If yes, how did this make you feel and how did you respond?

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* 65. Have you ever had a client refuse to pay you for work done?

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* 66. If yes, how did this make you feel and what action did you take?

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* 67. Do you think VAs are valued by clients as business owners in their own right?

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* 68. Do you think VAs value themselves as business owners in their own right?

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* 69. What do you believe is missing from the VA industry in terms of reputation and/or training?

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* 70. How do you feel we could better champion what we do?

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* 71. Do you have any other comments, questions, or concerns?

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