The State of the Training Industry 2019 Have your say: Complete our quick survey now (it'll take less than 5 minutes) Help define the most comprehensive snapshot of the UK training industry. After completing the survey, you will be entered into a prize draw to win an iPad! OK Question Title * 1. Please leave your details to be in with a chance of winning an iPad Name Job Role Email OK Question Title * 2. How many delegates do you train annually? 0-2500 2501-5000 5001-10000 10001 + OK Question Title * 3. Which types of courses does your organisation focus on now? eLearning In-company Open courses Blended learning Seminars Workshops Other (please specify) OK Question Title * 4. Which types of courses does your organisation intend to focus on in the next 12 months? eLearning In-company Open courses Blended learning Seminars Workshops Other (please specify) OK Question Title * 5. Which types of training services does your organisation focus on now? Short courses Managed service Apprenticeships Distance learning Online self-service learning Gamification Artificial Intelligence Virtual Reality Augmented Reality Webinar Other (please specify) OK Question Title * 6. Which types of training services will your organisation focus on in the next 12 months? Short courses Managed service Apprenticeships Distance learning Online self-service learning Gamification Artificial Intelligence Virtual Reality Augmented Reality Webinar Other (please specify) OK Question Title * 7. What percentage of your course bookings are made online? Majority (75-100%) Most (50-75%) Some (25-50%) Few (0-25%) OK Question Title * 8. Which of these administrative tasks takes up most of your time? [Select up to 3] Processing course bookings Replying to emails Amending and editing duplicated data, manual errors, etc. Course promotion Survey and award reminders Sourcing trainers, venues and resources Running business reports Scheduling events Other (please specify) OK Question Title * 9. How do you market your courses? [Select all that apply] Email campaigns Google Ads Twitter Instagram Facebook LinkedIn Events SEO campaign Reputation Referrals Training broker Event hashtags Promotions & discounts Website Other (please specify) OK Question Title * 10. How do you collect pre- and post-course feedback from your delegates? Paper happy sheet Email Online evaluation form No feedback collected Other (please specify) OK Question Title * 11. Which metrics do you use to measure success? [Select all that apply] Course registrations Course attendance Course profitability Customer/delegate satisfaction Course completion Repeat business Delegate knowledge retention Sales leads Other (please specify) OK Question Title * 12. Do you currently use training software to manage your courses? Yes No OK Question Title * 13. If no, what system do you primarily use to manage your training? Spreadsheets (e.g. Microsoft Excel) CRM LMS Cloud-based document share (e.g. Google Drive, OneDrive) Email notifications and reminders Bespoke system Other (please specify) OK Question Title * 14. If yes, which training software do you use? accessplanit Administrate Arlo Training Orchestra Litmos Bright Office Bespoke system Other (please specify) OK Question Title * 15. Is your current management process effective? Yes No OK Question Title * 16. What other software and apps does your business use to manage training? Office 365 Hubspot Adobe Creative Cloud Google Analytics MailChimp Bespoke software Moodle Coursecheck Zoom Salesforce Training event specific app Other (please specify) OK NEXT