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#TheBigChat survey is massive for Muir residents – a unique chance for you to shape Muir’s new Customer Promise and enhance your customer experience.
Your feedback will help us understand your service expectations as we create a customer experience that makes things easier, smarter and better for everyone.
To protect your data, please keep responses anonymous and only complete the survey if you are 18 or older. Visit https://www.muir.org.uk/privacy-policy to learn how your personal data is managed. 

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* 1. Your postcode

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* 2. Type of tenancy

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* 3. Type of home

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* 4. How many people live in your home?

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* 5. Your age range

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* 6. On a scale of 1 to 10, where 10 is the highest:
Overall, how happy are you with the service we provide?

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* 7. Would you recommend us to family or friends?

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* 8. How happy are you with the condition of your home?

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* 9. What do you love most about your home?

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* 10. If you could change one thing about your home, what would it be? 

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* 11. Do you think the amount of rent you pay is good value for the home you live in?

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* 12. Do you see yourself staying in your home for the next 3 to 5 years?

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* 13. Do you feel that we understand what is important to you as a resident?

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* 14. Do you feel you can call on us, if you are in need of help?

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* 15. Do Muir do what they say they'll do?

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