Thank you for participating in this survey. This survey will contribute to the 2018 State of the Humanitarian System (SOHS) report , led by ALNAP. This is the only study that regularly assesses the overall performance and progress of the international humanitarian system. Your responses will contribute to a report that will be read by policy makers and practitioners in aid organisations and governments.

This survey is for people working in a national or local government organisations within a context/country that has received international humanitarian aid and where you have interacted with international aid agencies or donor governments.

All of the questions should be answered in relation to one specific humanitarian response in your country since January 2015 in which international NGOs and donors were involved. If you have worked in more than one response in this period, feel free to answer the survey again for each response.

The survey has been administered three times, for the 2010, 2012 and 2015 SOHS reports. Please note that we are aware that some humanitarian language and terminology has evolved since the survey was originally created (2010). However, for the sake of consistency and comparison across the surveys, the original language has been used.

Your responses will be kept anonymous. You will not be asked to enter your name, but you will be asked what national government you work for. Quotes may be cited anonymously in the report.

* 1. National government for which you currently work or have worked at some point since 2015. [Please note that all questions below should be answered in relation to this country context and within the past two years.]

* 2. Name of your ministry, department or agency (optional)

Please answer the following questions in relation to your current job posting or in relation to one specific humanitarian response you have been involved in between January 2015 and December 2017.

* 3. Type of emergency context that you worked in for which international aid was received in past two years

* 4. Which aid sector have you had the most engagement with? (Choose one)

* 5. Who do you frequently interact with in the international humanitarian community? (Choose all that apply)

* 6. Do you frequently interact with national NGOs and / or national Red Cross/Red Crescent societies?

* 7. How important are international agencies and funding to your country's humanitarian responses?

* 9. How would you rate the quality of the working relationship between international actors and your government?

* 10. How would you rate the adequacy of the overall aid response in terms of human and physical resources?

* 11. If there are obstacles to accessing all populations in need, are they mainly due to (pick one):

* 12. How well did international actors engage with your government (national and / or local agencies) to assess and prioritise needs?

* 13. How well did international actors engage with your government (national and / or local agencies) to design humanitarian activities?

* 14. How well did international actors engage with your government (national and / or local agencies in to implement humanitarian activities?

* 15. How would you rate the accuracy and quality of the needs assessments carried out by international actors?

* 16. Over the past two years, how has your government's capacity to deliver humanitarian response changed?

* 17. Overall, how well do international humanitarian organisations in your setting use the results of monitoring, evaluations and relevant research to improve programmes?

* 18. Overall, how would you rate the quality of international aid personnel, in terms of qualifications, skills, attitudes and experience to effectively plan and implement programmes in your setting?

* 19. Overall, how well do international aid organisations in your setting address issues of gender, age and disability?

* 20. Overall, how well do international aid organisations provide information to aid recipients (beneficiaries) and allow them to lodge complaints, in your setting?

* 21. In your setting, how well do international aid organisations and donors support capacity building for local actors?

* 22. In your setting, how would you rate the participation of local actors (domestic NGOs and civil society organisations, as well as government) in coordination mechanisms

* 23. What is the main challenge (if any) to addressing the ‘humanitarian / development divide’ in this setting?

Humanity: Human suffering must be addressed wherever it is found. The purpose of humanitarian action is to protect life and health and ensure respect for human beings.

Impartiality: Humanitarian action must be carried out on the basis of need alone, given to the most urgent cases of distress and making no distinctions on the basis of nationality, race, gender, religious belief, class or political opinions.

Neutrality: Humanitarian actors must not take sides in hostilities or engage in controversies of a political, racial, religious or ideological nature.

Independence: the autonomy of humanitarian objectives from the political, economic, military or other objectives that any actor may hold with regard to areas where humanitarian action is being implemented.

* 25. In your experience, where has the humanitarian system showed the greatest improvement over the past two years? (Select one.)

* 26. In your opinion, what is the single biggest problem, or area of weakness, hindering effective humanitarian response in your setting? (Select one)

* 27. Can you describe a particular innovation, in any aspect of aid, that you think is worthy of note?

* 28. Any final thoughts on the performance of the overall humanitarian system as you have experienced it in your setting?

* 29. If you are interested in being interviewed personally by the research team on these issues, please include your email address here:

Thank you!

We would be really grateful if you would consider circulating this survey to your colleagues,
especially national and local staff members.