A Data Format to describe Locally Delivered Services

Thanks for taking our survey

The Local Government Association has asked us at iStandUK to propose a data format in which information about local public services can be described and shared, as open data.

This survey will help us to come up with a format that fits with what councils, and other local organisations, are already doing, and which will be valuable in improving local public services.

Some of the questions are technical and will be relevant to IT people, and others are about serving customers. Please answer the questions that you have an opinion on and skip those that you don't. Don't worry if more than one person takes part from your organisation, we just want to hear as many opinions as we can get.

If you'd prefer to just send me your thoughts, please contact me at paul.davidson@sedgemoor.gov.uk.

Question Title

* 1. Please select the option that best describes your organisation

If other, please specify.

Question Title

* 2. Does your organisation currently provide any of the following ... ?

a web directory of services in the community

open data files describing your services and/or local services

an 'api' or 'widget' etc to share service information with others

Can you describe how you do that? How is the information collected and maintained? Perhaps give a URL.

Question Title

* 3. What could data about local public services be used for?

	Very Useful	Useful	Not Useful
To provide a combined directory of services from many providers for a particular audience group and locality?	To provide a combined directory of services from many providers for a particular audience group and locality? Very Useful	To provide a combined directory of services from many providers for a particular audience group and locality? Useful	To provide a combined directory of services from many providers for a particular audience group and locality? Not Useful
Sharing service information across council boundaries?	Sharing service information across council boundaries? Very Useful	Sharing service information across council boundaries? Useful	Sharing service information across council boundaries? Not Useful
To assess of the availability, quality, impact and capacity of locally delivered services matched to the needs or priorities of local citizens	To assess of the availability, quality, impact and capacity of locally delivered services matched to the needs or priorities of local citizens Very Useful	To assess of the availability, quality, impact and capacity of locally delivered services matched to the needs or priorities of local citizens Useful	To assess of the availability, quality, impact and capacity of locally delivered services matched to the needs or priorities of local citizens Not Useful
To encourage the development of ‘apps’ to assist people finding services to meet needs and circumstances.	To encourage the development of ‘apps’ to assist people finding services to meet needs and circumstances. Very Useful	To encourage the development of ‘apps’ to assist people finding services to meet needs and circumstances. Useful	To encourage the development of ‘apps’ to assist people finding services to meet needs and circumstances. Not Useful

What else could data about local services be used for? Do you have examples?

Question Title

* 4. What type of services should we consider as we define this format?

	Must	Should	Could
Services from Local Authorities	Services from Local Authorities Must	Services from Local Authorities Should	Services from Local Authorities Could
Personalisation / Social Care Services	Personalisation / Social Care Services Must	Personalisation / Social Care Services Should	Personalisation / Social Care Services Could
Children's and Family Services	Children's and Family Services Must	Children's and Family Services Should	Children's and Family Services Could
Services provided by Community / Voluntary groups and Charities	Services provided by Community / Voluntary groups and Charities Must	Services provided by Community / Voluntary groups and Charities Should	Services provided by Community / Voluntary groups and Charities Could
Services from commercial organisations	Services from commercial organisations Must	Services from commercial organisations Should	Services from commercial organisations Could

What other types of services should be included?