Your experience in Poole of trying to get appropriate transport and help to local hospitals

South East Dorset Community Accessible Transport is a charity helping people with mobility problems live independent lives in the community.
We would like to know more about the experience of Poole residents trying to get to a local hospital for a non emergency health appointment . We would also be interested in finding out if older and/or disabled residents feel that Poole lacks opportunities to get out of the home and socialise with others on a regular basis.

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* 1. Are you answering for yourself or on a relative's behalf?

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* 2. Do you live in a Poole post code area?

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* 3. If you are a Poole resident, could you please provide the first part of your post code; i.e. BH15

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* 4. What is your age?

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* 5. Do you consider yourself to have a disability or chronic health condition which affects travelling?

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* 6. Do you or does anyone living in your household drive a car?

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* 7. Have you ever been refused NHS transport to a non emergency hospital appointment ?

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* 8. If you have been refused NHS transport, how did you get to your appointment?

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* 9. How would you describe your experience of having to arrange your own transport to the appointment?

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* 10. How did you feel about the experience?

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* 11. Once you arrive at the hospital, do you require additional help from the driver to get to and from the ward/clinic and if so, what kind of help do you require?

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* 12. In the last 12 months, how many times did you visit Poole or Bournemouth hospital for a healthcare appointment?

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* 13. If a  wheelchair friendly door to door non-profit transport service to Poole or Bournemouth hospitals was available in your area today, would you pay a £10 return fare to use it?

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* 14. If you answered No to the above, please explain in the box below.

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* 15. Any other comments which you feel are relevant to your experience of non emergency hospital transport.

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* 16. What qualities do you consider most important when arranging transport to a health appointment? 
Pleast rank in order of importance

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* 17. If a low cost, door to door fully accessible minibus service for older and or disabled Poole residents was available providing sociable trips out within the local area would you be interested in using it?

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