REAL Alternatives 4 LIFE Feedback - Section 3 SECTION 3 : Small to medium scale Suppliers / Installers (Individuals & Companies) SECTION 3 : Small to medium scale businesses (small = 1 - 50 employees, medium = 51 - 249 employees)Suppliers / Installers (Individuals & Companies) Question Title * 1. Please enter the details of your Company / Business Name: Company: City/Town: Country: Email Address: Question Title * 2. Do you install/service systems charged with low GWP refrigerants (i.e. HFO & HFO Blends, Hydrocarbon, Carbon dioxide, Ammonia or R32)? Yes No Question Title * 3. What level of knowledge does your business have about Low GWP refrigerants (i.e. HFO & HFO Blends, Hydrocarbon, Carbon dioxide, Ammonia or R32)? Low Average Good High Question Title * 4. Are you certified and technically equipped to work with Low GWP refrigerants based systems? Yes No Question Title * 5. How important is it that your technical team members are periodically certified by undertaking training and examinations to test and demonstrate their knowledge of refrigerants? Essential Quite Important Not Important Question Title * 6. Have you trained your workforce in the use of low GWP refrigerants or anything related in the past 3 years? Yes No Please specify Question Title * 7. If you answered ‘Yes’ for item 6), which of the methods listed below did you use to provide training and if so which one do you find to be the most effective? Not Used at all Used occasionally Used regularly Used most usually e-learning self-study e-learning self-study Not Used at all e-learning self-study Used occasionally e-learning self-study Used regularly e-learning self-study Used most usually self-study using books and booklet self-study using books and booklet Not Used at all self-study using books and booklet Used occasionally self-study using books and booklet Used regularly self-study using books and booklet Used most usually external courses delivered by training providers external courses delivered by training providers Not Used at all external courses delivered by training providers Used occasionally external courses delivered by training providers Used regularly external courses delivered by training providers Used most usually in-house training in-house training Not Used at all in-house training Used occasionally in-house training Used regularly in-house training Used most usually industry training course by suppliers e.t.c. industry training course by suppliers e.t.c. Not Used at all industry training course by suppliers e.t.c. Used occasionally industry training course by suppliers e.t.c. Used regularly industry training course by suppliers e.t.c. Used most usually a mix of all a mix of all Not Used at all a mix of all Used occasionally a mix of all Used regularly a mix of all Used most usually Question Title * 8. Which of these learning methods do your technical staffs use more effectively and regularly to update their knowledge? Not used at all Used occasionally Used regularly Used most usually e-learning e-learning Not used at all e-learning Used occasionally e-learning Used regularly e-learning Used most usually internet searches for technical material internet searches for technical material Not used at all internet searches for technical material Used occasionally internet searches for technical material Used regularly internet searches for technical material Used most usually reading printed manufacturers’ leaflets reading printed manufacturers’ leaflets Not used at all reading printed manufacturers’ leaflets Used occasionally reading printed manufacturers’ leaflets Used regularly reading printed manufacturers’ leaflets Used most usually reading printed guidance notes from other sources reading printed guidance notes from other sources Not used at all reading printed guidance notes from other sources Used occasionally reading printed guidance notes from other sources Used regularly reading printed guidance notes from other sources Used most usually informal or formal in-house talks informal or formal in-house talks Not used at all informal or formal in-house talks Used occasionally informal or formal in-house talks Used regularly informal or formal in-house talks Used most usually Question Title * 9. Do you participate in providing training on Low GWP refrigerants or anything related? Yes No Please specify Question Title * 10. If you answered ‘Yes’ for item 9), what is the nature of the training provided? Theoretical Practical Both Question Title * 11. If you answered Yes in Item 9) above, then how are your trainers being trained in refrigerants? Not Used at all Used occasionally Used regularly Used most usually e-learning self-study e-learning self-study Not Used at all e-learning self-study Used occasionally e-learning self-study Used regularly e-learning self-study Used most usually self-study using books and booklet self-study using books and booklet Not Used at all self-study using books and booklet Used occasionally self-study using books and booklet Used regularly self-study using books and booklet Used most usually only use external courses delivered by competent training providers only use external courses delivered by competent training providers Not Used at all only use external courses delivered by competent training providers Used occasionally only use external courses delivered by competent training providers Used regularly only use external courses delivered by competent training providers Used most usually in-house training in-house training Not Used at all in-house training Used occasionally in-house training Used regularly in-house training Used most usually a mix of all a mix of all Not Used at all a mix of all Used occasionally a mix of all Used regularly a mix of all Used most usually Question Title * 12. How well trained and prepared are you for use of the following alternative refrigerants Not Prepared Very Well Prepared HFO & HFO blends HFO & HFO blends Not Prepared HFO & HFO blends HFO & HFO blends HFO & HFO blends HFO & HFO blends Very Well Prepared Hydrocarbons Hydrocarbons Not Prepared Hydrocarbons Hydrocarbons Hydrocarbons Hydrocarbons Very Well Prepared Carbon Dioxide Carbon Dioxide Not Prepared Carbon Dioxide Carbon Dioxide Carbon Dioxide Carbon Dioxide Very Well Prepared Ammonia Ammonia Not Prepared Ammonia Ammonia Ammonia Ammonia Very Well Prepared R32 R32 Not Prepared R32 R32 R32 R32 Very Well Prepared Question Title * 13. Are you responsible for making recommendations regarding procurement of equipment to the end user? Yes Partly No Question Title * 14. How do you demonstrate corporate environmental compliance in your undertakings? Question Title * 15. Would you be interested in receiving the results of this survey? Yes No Thank you for your valuable feedback. Please return to www.realalternatives4life.eu to view information about the programme developments.You have been given access to this survey because you are a subscriber to the REAL Alternatives e-learning programme and/or website. Please contact ior@ior.org.uk if you wish to removed from this mailing list. Done
