British Orienteering Club Participant Satisfaction Survey

We would like to invite you to take part in a research study. This research project has been commissioned by British Orienteering.  Please read the following information carefully and decide whether or not to take part.
 
What is the purpose of the study?
The purpose of the research is to learn more about your experiences as someone who has participated in an event organised through British Orienteering and/or one of its affiliated clubs. We are interested in finding out your opinions about the event you attended, including the course, the facilities, communication materials about the event and the volunteers, as well as getting your feedback on what the event did well and where it could be improved.

Do I have to take part?
It is up to you to decide if you want to take part. You have to be over 18 years of age and consent to taking part. You are free to withdraw at any time, without giving a reason.

What will I have to do?
You will be asked to complete a questionnaire. The questionnaire is a mixture of multiple choice ‘tick box’ questions and open questions which allow you to enter your own response.
 
What are the possible benefits of taking part?
The information we get from the study will help to increase the understanding of participants’ experiences at orienteering events which will allow British Orienteering and clubs to keep improving the quality of the events offered.

What will happen to the results of the research study?
The data will be used to prepare a report for British Orienteering and the partner clubs.

Your responses are incredibly important to us and your thoughts and opinions will help us to continue to improve. This survey should only take 5-10 minutes to complete

We will only ask for data that will identify you where necessary. This survey is using SurveyMonkey and any information you enter will be stored temporarily in the US. By taking part in the survey you are consenting to any information that can identify you as an individual being stored in this way.

If you have any concerns about this survey please contact the national office on 01629 583037 or info@britishorienteering.org.uk
I confirm that I am over 18 and have read the above information and I am happy to take part in the survey 
 

Question Title

* 1. What venue is/was the event taking place?

Question Title

* 2. If you know the name of the club who have put on the event please input below

Question Title

* 3. Was this the first orienteering event that you have attended?

Question Title

* 4. How many orienteering events have you attended previously?

Question Title

* 5. How did you find out about this event?

Question Title

* 6. Thinking about the orienteering event you have just attended, please indicate your level of agreement with the following statements

  Totally agree Agree Neither agree nor disagree Disagree Totally disagree Don't know/not applicable
Overall the event met my expectations
The information provided about the event (e.g. time, date, location,directions) was accurate
Information about the event was easy to find
The event information was up to date
Overall I was satisfield with the pre-event information

Question Title

* 7. Thinking about the orienteering event you have just attended, please indicate your level of agreement with the following statements

  Totally agree Agree Neither agree nor disagree Disagree Totally disagree Don't know/not applicable
The venue was an acceptable distance from where I live
The start time was appropriate
A range of start times were offered
The equipment provided was of a good quality
I would recommend the event to a friend/family member

Question Title

* 8. Thinking about the course at the orienteering event you have just attended, please indicate your level of agreement with the following statements

  Totally agree Agree Neither agree nor disagree Disagree Totally disagree Don't know/Not applicable
The course was physically challenging
The course was mentally challenging
The course was enjoyable
The terrain of the course was appropriate for my level of experience
I felt a sense of achievement after completing the course

Question Title

* 9. Were the results available at the event?

Question Title

* 10. How important is it for you to receive your result at the event?

Question Title

* 11. Were there any facilities/activities available at the event?

  Was available I used Don't know
Playground
String courses
Labyrinth
Xplorer
Toilets
Changing Room
Car Park
Welcome tent/gazebo
Club/event signage

Question Title

* 12. Thinking about the orienteering event you have just attended, please indicate your level of agreement with the following statements

  Totally agree Agree Neither agree nor disagree Disagree Totally disagree Don't know/Not applicable
There was adequate car parking
The toilet facilities were acceptable
A broad range of other activities were available

Question Title

* 13. What other facilities would you have liked to see at the orienteering event?

Question Title

* 14. Thinking about the orienteering event you have just attended, please indicate your level of agreement with the following statements

  Totally agree Agree Neither agree nor disagree Disagree Totally disagree Don't know/Not applicable
Volunteers were friendly
Volunteers were willing to help
Volunteers clearly knew what they were doing
I was able to get advice and assistance if I needed it
I was made welcome

Question Title

* 15. How likely are you to take part in another orienteering event?

Question Title

* 16. How would you like to receive information about future orienteering events? Please select all that apply

Question Title

* 17. Thinking about the orienteering event you most recently attended, what was the best part of the event?

Question Title

* 18. What would you like to see as improvements for future events?

Question Title

* 19. Are you?

Question Title

* 20. Age

Question Title

* 21. Annual household income

Question Title

* 22. How far did you travel from home to the venue for the orienteering event?

T