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We are reviewing our Customer Commitment and welcome your views

As a Council, we want our customer commitment to meet the needs of all our customers in the district.

It is important that we are transparent about the way we deliver our services to you. We believe there are four key values for us: that we are clear, open, trusted and fair. Tell us what you think about each of these values.

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1. We commit to being clear, which means that we aspire to:

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* Considering the statements in the box, do you think that this value reflects the way the Council should be delivering to its customers?

Yes

Partly

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* If no or partly, please explain why and what you think it should say?

2. We commit to being open, which means that we aspire to:

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* Considering the statements in the box, do you think that this value reflects the way the Council should be delivering to its customers?

Yes

Partly

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* If no or partly, please explain why and what you think it should say?

3. We commit to being trusted, which means that we aspire to:

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* Considering the statement in the box, do you think that this value reflects the way the Council should be delivering to its customers?

Yes

Partly

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* If no or partly, please explain why and what you think it should say?

4. We commit to being fair, which means that we aspire to:

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* Considering the statements in the box, do you think that this value reflects the way the Council should be delivering to its customers?

Yes

Partly

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* If no or partly, please explain why and what you think it should say?

5. Finally .....

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* In your view, have we missed any key values? If yes, please say what.

Thank you for your time! Your feedback will help us deliver quality services to our customers.

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