Survey of publishers and suppliers to the scholarly communications market

Research Information would like to hear from publishers and suppliers of software and services to the scholarly communications market about issues they face on a day-to-day basis.

[Please note, if you are a librarian/information professional, we are running a concurrent survey here]

Your input will help us develop Research Information magazine to better serve your needs, and may also lead to us introducing professional services to help you in your day-to-day work.

This is about your own personal challenges, rather than your views on the wider challenges in the industry.

At the end of the survey, there is an option to leave your contact details if you would be willing to participate in a follow-up phone call, during which we may ask you to elaborate on your answers to some or all of the questions, to enable us to get a better understanding of the issues you face.

Anything you say to us, either via the survey or over the phone, will be treated in the strictest confidence, and will not be published in the magazine. This is just our own research.

Any personal details provided at the end of the survey will only be used to identify your answers, and will not be used for any other purpose or passed to any third party.

If you have any questions before participating, please do not hesitate to contact us.

Many thanks,

Warren Clark, Publisher

(warren.clark@europascience.com)

Tim Gillett, Editor

(tim.gillett@europascience.com)

Question Title

* 1. Which of these best describes the institution for which you work?

Commercial publisher

Not-for-profit university press

Learned/Professional society publisher

Subscription agent

Software tools/platform providers

Provider of data analytics services

Other (please specify)

Question Title

* 2. What are your primary duties in your scholarly communications role?

Question Title

* 3. Thinking about those primary duties, what would you say were the top three most significant issues, barriers or problems that make your task(s) difficult?

First issue

Second issue

Third issue

Question Title

* 4. Where do you currently look for answers to the issues raised in the previous question, and why do you look there?

Question Title

* 5. How useful are each of the following in solving your main issue(s) we touched on earlier? Score 1 to 5, where 1 is 'no help' and 5 is 'extremely helpful'

	1	2	3	4	5
Internal contacts/colleagues	Internal contacts/colleagues 1	Internal contacts/colleagues 2	Internal contacts/colleagues 3	Internal contacts/colleagues 4	Internal contacts/colleagues 5
Peers (at institutions/companies similar to yours)	Peers (at institutions/companies similar to yours) 1	Peers (at institutions/companies similar to yours) 2	Peers (at institutions/companies similar to yours) 3	Peers (at institutions/companies similar to yours) 4	Peers (at institutions/companies similar to yours) 5
Industry bodies (e.g. ALPSP, SSP, STM)	Industry bodies (e.g. ALPSP, SSP, STM) 1	Industry bodies (e.g. ALPSP, SSP, STM) 2	Industry bodies (e.g. ALPSP, SSP, STM) 3	Industry bodies (e.g. ALPSP, SSP, STM) 4	Industry bodies (e.g. ALPSP, SSP, STM) 5
Trade publications/websites	Trade publications/websites 1	Trade publications/websites 2	Trade publications/websites 3	Trade publications/websites 4	Trade publications/websites 5
Online resources (e.g. market data)	Online resources (e.g. market data) 1	Online resources (e.g. market data) 2	Online resources (e.g. market data) 3	Online resources (e.g. market data) 4	Online resources (e.g. market data) 5
Training courses	Training courses 1	Training courses 2	Training courses 3	Training courses 4	Training courses 5
Professional networks	Professional networks 1	Professional networks 2	Professional networks 3	Professional networks 4	Professional networks 5
Conferences	Conferences 1	Conferences 2	Conferences 3	Conferences 4	Conferences 5

Question Title

* 6. Can you think of any other type of information or resource, not listed above, that you think would be helpful in addressing your main issues, barriers or problems?

Question Title

* 7. How useful do you think the following types of information or resources would be in addressing your main issues, barriers or problems? Score 1 to 5, where 1 is 'no help' and 5 is 'extremely helpful'.

	1	2	3	4	5
Online/email peer-to-peer forum	Online/email peer-to-peer forum 1	Online/email peer-to-peer forum 2	Online/email peer-to-peer forum 3	Online/email peer-to-peer forum 4	Online/email peer-to-peer forum 5
In-person networking events	In-person networking events 1	In-person networking events 2	In-person networking events 3	In-person networking events 4	In-person networking events 5
Education webinars	Education webinars 1	Education webinars 2	Education webinars 3	Education webinars 4	Education webinars 5
Conferences (with case studies, technology updates etc)	Conferences (with case studies, technology updates etc) 1	Conferences (with case studies, technology updates etc) 2	Conferences (with case studies, technology updates etc) 3	Conferences (with case studies, technology updates etc) 4	Conferences (with case studies, technology updates etc) 5
Exhibitions (meet suppliers in person)	Exhibitions (meet suppliers in person) 1	Exhibitions (meet suppliers in person) 2	Exhibitions (meet suppliers in person) 3	Exhibitions (meet suppliers in person) 4	Exhibitions (meet suppliers in person) 5
Online resources (e.g. searchable databases)	Online resources (e.g. searchable databases) 1	Online resources (e.g. searchable databases) 2	Online resources (e.g. searchable databases) 3	Online resources (e.g. searchable databases) 4	Online resources (e.g. searchable databases) 5
Printed resources (e.g. catalogues/directories)	Printed resources (e.g. catalogues/directories) 1	Printed resources (e.g. catalogues/directories) 2	Printed resources (e.g. catalogues/directories) 3	Printed resources (e.g. catalogues/directories) 4	Printed resources (e.g. catalogues/directories) 5
Email newsletters	Email newsletters 1	Email newsletters 2	Email newsletters 3	Email newsletters 4	Email newsletters 5
Trade magazines	Trade magazines 1	Trade magazines 2	Trade magazines 3	Trade magazines 4	Trade magazines 5
Market research reports	Market research reports 1	Market research reports 2	Market research reports 3	Market research reports 4	Market research reports 5
Interactive discussions (online)	Interactive discussions (online) 1	Interactive discussions (online) 2	Interactive discussions (online) 3	Interactive discussions (online) 4	Interactive discussions (online) 5
In-person training (external or on site)	In-person training (external or on site) 1	In-person training (external or on site) 2	In-person training (external or on site) 3	In-person training (external or on site) 4	In-person training (external or on site) 5
Distance learning	Distance learning 1	Distance learning 2	Distance learning 3	Distance learning 4	Distance learning 5

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* 8. Finally, is there anything else we can do in Research Information that would help you in your day-to-day work?

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* 9. If you would be willing to participate in a follow-up telephone call to help us get a better understanding of your survey answers, please enter your details below. We will only use these details to contact you and to retrieve your answers for discussion during the call. Your details will not be shared with any third-party.

Name

Employer

Job Title

Email Address

Phone Number