Research Information would like to hear from publishers and suppliers of software and services to the scholarly communications market about issues they face on a day-to-day basis.

[Please note, if you are a librarian/information professional, we are running a concurrent survey here]
 
Your input will help us develop Research Information magazine to better serve your needs, and may also lead to us introducing professional services to help you in your day-to-day work.
 
This is about your own personal challenges, rather than your views on the wider challenges in the industry.

At the end of the survey, there is an option to leave your contact details if you would be willing to participate in a follow-up phone call, during which we may ask you to elaborate on your answers to some or all of the questions, to enable us to get a better understanding of the issues you face.
 
Anything you say to us, either via the survey or over the phone, will be treated in the strictest confidence, and will not be published in the magazine. This is just our own research.
 
Any personal details provided at the end of the survey will only be used to identify your answers, and will not be used for any other purpose or passed to any third party.
 
If you have any questions before participating, please do not hesitate to contact us.
 
Many thanks,
 
 
Warren Clark, Publisher
(warren.clark@europascience.com)
 
Tim Gillett, Editor
(tim.gillett@europascience.com)
 

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* 1. Which of these best describes the institution for which you work?

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* 2. What are your primary duties in your scholarly communications role?

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* 3. Thinking about those primary duties, what would you say were the top three most significant issues, barriers or problems that make your task(s) difficult?

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* 4. Where do you currently look for answers to the issues raised in the previous question, and why do you look there?

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* 5. How useful are each of the following in solving your main issue(s) we touched on earlier? Score 1 to 5, where 1 is 'no help' and 5 is 'extremely helpful'

  1 2 3 4 5
Internal contacts/colleagues
Peers (at institutions/companies similar to yours)
Industry bodies (e.g. ALPSP, SSP, STM)
Trade publications/websites
Online resources (e.g. market data)
Training courses
Professional networks
Conferences

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* 6. Can you think of any other type of information or resource, not listed above,  that you think would be helpful in addressing your main issues, barriers or problems?

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* 7. How useful do you think the following types of information or resources would be in addressing your main issues, barriers or problems? Score 1 to 5, where 1 is 'no help' and 5 is 'extremely helpful'.

  1 2 3 4 5
Online/email peer-to-peer forum
In-person networking events
Education webinars
Conferences (with case studies, technology updates etc)
Exhibitions (meet suppliers in person)
Online resources (e.g. searchable databases)
Printed resources (e.g. catalogues/directories)
Email newsletters
Trade magazines
Market research reports
Interactive discussions (online)
In-person training (external or on site)
Distance learning

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* 8. Finally, is there anything else we can do in Research Information that would help you in your day-to-day work?

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* 9. If you would be willing to participate in a follow-up telephone call to help us get a better understanding of your survey answers, please enter your details below. We will only use these details to contact you and to retrieve your answers for discussion during the call. Your details will not be shared with any third-party.

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