The Pickaquoy Centre Trust is keen to find out how you feel about the facilities and the services that we provide, especially since we reopened our doors in November 2020 following the centre's closure due to Covid-19. Feedback is extremely important to us, and allows us the opportunity to make improvements so we can provide a better service to our customers. The survey will take around five minutes and all information will be kept completely confidential.

We understand that you are busy so as a thank you for your input, you will be entered into a draw with the chance to win a £100 voucher for The Pickaquoy Centre. If you have any questions about the survey, please email hr@pickaquoy.com

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* 1. What is your email address?

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* 2. Please indicate your gender:

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* 3. Please indicate your age:

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* 4. Have you returned to the Centre since its reopening in November 2020?

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* 5. If yes, do you feel safe with the measures put in place by the Picky Centre staff?

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* 6. If no, please explain.

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* 7. How satisfied are you with the opening hours?

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* 8. How satisfied are you with the overall cleanliness of the Centre?

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* 9. How do you keep up-to-date with what's happening at the Centre (select all that apply)?

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* 10. If you use social media, what is your preferred platform for getting information?

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* 11. How satisfied are you that the facilities and services provided at the Centre offer value for money?

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* 12. How satisfied are you with the overall level of customer service you receive at the Centre

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* 13. If you answered less than satisfied on any of the above questions, please tell us why.

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* 14. Do you have an ActiveLife membership?

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* 15. If yes, do you have any suggestions on how to improve the scheme?

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* 16. If no, what suggestions would you have that may encourage you to join the scheme?

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* 17. Overall as a Centre, what do you feel we currently do well and why?

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* 18. What do we currently offer that you feel we could do better, how can we improve this?

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* 19. What additional facilities / services would you like to see at the Centre?

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* 20. How can Picky help you achieve your personal goals in the short and/or long term?

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