Ambition in Action Survey

Question Title

* 1. Which of the following best describes your organisation?

National Pharmacy Chain

Regional Pharmacy Group

Independent Pharmacy or small group (less than 6 pharmacies)

Local Pharmaceutical Committee

Public Health within Local Authority

NHS England

Other (please specify)

Question Title

* 2. Please tell us a little about your role (you can tick more than one option)

Business Owner or Director

Learning and Development Manager / Professional

Commissioner within a Public Health team

Commissioner of training within an LPC

Pharmacy Manager

Pharmacist

Registered Technician

Accuracy Checking Technician

Dispenser

Healthcare Assistant or Medicines Counter Assistant

Health Champion

Other (please specify)

Question Title

* 3. Which of the following best describes your relationship with Pharmacy Complete?

I have attended one of your training events

I have engaged in at least one of your distance-learning training programmes

I have commissioned Pharmacy Complete to deliver training for my organisation or contractors in my area

I have not yet formally engaged with Pharmacy Complete but am thinking about it

Other (please specify)

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* 4. How likely is it that you would recommend Pharmacy Complete to a friend or colleague?

Not at all likely

Extremely likely

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* 5. What could we do to improve your recommendation?

Other (please specify)

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* 6. We currently provide a complete support package for Healthy Living Pharmacy (HLP) however we want to support you further. Which of the following would you be interested in purchasing for your organisation (assuming this is your role)?

Flu Champion development to enable the pharmacy team to support the national and local flu service

Mental Health First Aid

Making Every Contact Count

RSPH Level 2 Award in Healthy Weight and Healthy Eating

RSPH Level 2 Award in Understanding Sexual Health

RSPH Level 2 Award in Encouraging Physical Activity

RSPH Level 2 Award in Mental Wellbeing

RSPH Level 2 Award in Behavioural Change

RSPH Level 2 Award in Understanding the Misuse of Substances

RSPH Level 2 Award in Understanding Dementia

RSPH Level 2 Award in Understanding Alcohol Misuse

RSPH Level 2 Award in Understanding the Delivery of an NHS Health Check

RSPH Level 2 Award in Supporting Smoking Cessation

RSPH Level 2 Award in Improving the Public's Health

RSPH Level 2 Applied Award in Health Improvement (building on Understanding Health Improvement)

The fundamentals of Public Health (for HLP)

Not applicable to me as I don't purchase training for my organisation

Other (please specify)

Question Title

* 7. Which of the following courses would you like to take if we offered them (assuming you are the learner)?

Flu Champion development to help you support the pharmacist with the flu service

Mental Health First Aid

Making Every Contact Count

RSPH Level 2 Award in Healthy Weight and Healthy Eating

RSPH Level 2 Award in Understanding Sexual Health

RSPH Level 2 Award in Encouraging Physical Activity

RSPH Level 2 Award in Mental Wellbeing

RSPH Level 2 Award in Behavioural Change

RSPH Level 2 Award in Understanding the Misuse of Substances

RSPH Level 2 Award in Understanding Dementia

RSPH Level 2 Award in Understanding Alcohol Misuse

RSPH Level 2 Award in Understanding the Delivery of an NHS Health Check

RSPH Level 2 Award in Supporting Smoking Cessation

RSPH Level 2 Award in Improving the Public's Health

RSPH Level 2 Applied Award in Health Improvement (building on Understanding Health Improvement Award)

The Fundamentals of Public Health (for HLP)

Not applicable to me as I'm not a learner for this training

Other (please specify)

Question Title

* 8. Which of the following training would you be interested in (either to commission or to undertake)?

	Not at all interested	Neither interested nor disinterested	A little bit interested	Very interested	Not applicable to my role
Business resilience - improving performance and sustainability	Business resilience - improving performance and sustainability Not at all interested	Business resilience - improving performance and sustainability Neither interested nor disinterested	Business resilience - improving performance and sustainability A little bit interested	Business resilience - improving performance and sustainability Very interested	Business resilience - improving performance and sustainability Not applicable to my role
Developing a pharmacy business plan	Developing a pharmacy business plan Not at all interested	Developing a pharmacy business plan Neither interested nor disinterested	Developing a pharmacy business plan A little bit interested	Developing a pharmacy business plan Very interested	Developing a pharmacy business plan Not applicable to my role
Introduction to management in the pharmacy	Introduction to management in the pharmacy Not at all interested	Introduction to management in the pharmacy Neither interested nor disinterested	Introduction to management in the pharmacy A little bit interested	Introduction to management in the pharmacy Very interested	Introduction to management in the pharmacy Not applicable to my role
Lean operating - improving efficiency	Lean operating - improving efficiency Not at all interested	Lean operating - improving efficiency Neither interested nor disinterested	Lean operating - improving efficiency A little bit interested	Lean operating - improving efficiency Very interested	Lean operating - improving efficiency Not applicable to my role
Leadership - stakeholder engagement and effective communication	Leadership - stakeholder engagement and effective communication Not at all interested	Leadership - stakeholder engagement and effective communication Neither interested nor disinterested	Leadership - stakeholder engagement and effective communication A little bit interested	Leadership - stakeholder engagement and effective communication Very interested	Leadership - stakeholder engagement and effective communication Not applicable to my role
Putting together a successful bid	Putting together a successful bid Not at all interested	Putting together a successful bid Neither interested nor disinterested	Putting together a successful bid A little bit interested	Putting together a successful bid Very interested	Putting together a successful bid Not applicable to my role
Sensitive communication - approaching tricky topics with your customers	Sensitive communication - approaching tricky topics with your customers Not at all interested	Sensitive communication - approaching tricky topics with your customers Neither interested nor disinterested	Sensitive communication - approaching tricky topics with your customers A little bit interested	Sensitive communication - approaching tricky topics with your customers Very interested	Sensitive communication - approaching tricky topics with your customers Not applicable to my role
Improving customer experience	Improving customer experience Not at all interested	Improving customer experience Neither interested nor disinterested	Improving customer experience A little bit interested	Improving customer experience Very interested	Improving customer experience Not applicable to my role
Essential sales skils	Essential sales skils Not at all interested	Essential sales skils Neither interested nor disinterested	Essential sales skils A little bit interested	Essential sales skils Very interested	Essential sales skils Not applicable to my role

Comments

Question Title

* 9. We are currently looking at how best to connect with our customers to give them a great experience. Please let us know which you think are the best way(s) for us to promote what we do

Facebook

Twitter

Advertising in the Pharmacy Trade Press

Conference attendance

Direct mail in the post

Phone contact

Meeting up

Other (please specify)

Ambition in Action

Help us to help you ....

Question Title

* 1. Which of the following best describes your organisation?

Question Title

* 2. Please tell us a little about your role (you can tick more than one option)

Question Title

* 3. Which of the following best describes your relationship with Pharmacy Complete?

Question Title

* 4. How likely is it that you would recommend Pharmacy Complete to a friend or colleague?

Question Title

* 5. What could we do to improve your recommendation?

Question Title

* 6. We currently provide a complete support package for Healthy Living Pharmacy (HLP) however we want to support you further. Which of the following would you be interested in purchasing for your organisation (assuming this is your role)?

Question Title

* 7. Which of the following courses would you like to take if we offered them (assuming you are the learner)?

Question Title

* 8. Which of the following training would you be interested in (either to commission or to undertake)?

Question Title

* 9. We are currently looking at how best to connect with our customers to give them a great experience. Please let us know which you think are the best way(s) for us to promote what we do

Question Title

* 10. At what email address would you like to be contacted?