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* 1. How did you find the services provided by the Freedom of Information team?

  N/A Poor Satisfactory Good Very Good
Quality of service provided
Timely acknowledgement of request
Timeliness of information provided
The degree to which the response answered your request
Clarity of response
Overall helpfulness of correspondence and response

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* 2. If you responded "Poor" to any element of Q1, please advise why:

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* 3. If any of the information was withheld, were you told which exemption(s) had been applied, and why?

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* 4. Did you receive the information within the 20 working day deadline?  If not, were you appropriately advised about the delay, and kept informed about the progress?

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* 5. Did you look at our Publication Scheme to try to find the information before making a request?

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* 6. Is there anything we could have done to improve the service provided?

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* 7. Please give any further comments you would like to make:

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