Visit Staines BID: Covid-19 Business Impact Survey

Visit Staines BID is the town's Business Improvement District (BID) company representing 300 businesses in the town centre. We want to know how to best assist and help businesses in these unprecedented times. Please take a few minutes to complete this survey.

Please note, we will treat all information provided as confidential.

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* 1. Name of your business / organisation:

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* 2. Please select which of the following sectors your business / organisation operates in:

Retail

Food / drink

Leisure / entertainment

Professional services

Business services

Health & social care

Creative, media and arts

Education

Manufacturing

Distribution & logistics

Digital, ICT

Other

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* 3. Has your business been affected by the Coronavirus?

Yes

Unsure

Not yet

Comment

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* 4. Please tell us the ways your business has been affected.
Tick all that apply:

We are still open to the public

We have reduced our trading hours

We have temporarily closed our premises

We have permanently closed our premises

Now trading from home

We continue to trade online - (please give website details below)

We continue to trade via deliveries / click and collect

We are experiencing supply chain problems

There is a declining customer base

We have lost contracts

We have furloughed staff

Our staff are now working from home

We have had to make staff redundant

Our business has cash flow problems

If you trade online please provide your website details

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* 5. Can customers order a voucher from you?

Yes

If yes, please explain how they do that:

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* 6. What has been the most significant challenge for your business in the last two weeks?

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* 7. Are you aware of the government support available for your business and how to obtain it?

Yes

Comment

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* 8. Have you accessed any of the Government's and/or other organisations business support schemes?
Please tick all that apply:

Support with business rates payments

12 months business rates holiday for all retail, hospitality, leisure and professional and financial services businesses

£10k grant for businesses who are eligible for Small Business Rates Relief or Rural Rate Relief / below £15,000 rateable value

£25k grant for businesses in the Retail / Hospitality and Leisure industry with premises with a rateable value of £15,000 - £51,000

Coronavirus Business Interruption Loan Scheme

Covid-10 Corporate Financing Facility - support for larger firms

Coronavirus Job Retention Scheme

Deferring VAT payments and income tax payments, including Self Assessment

Paying Sick Pay to employees (Statutory Sick Pay relief package for SME's)

Paying tax, through the Time To Pay service

Universal Credit

Self employment Income Support Scheme

Business bank overdraft

Business bank loan

Other

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* 9. If you have accessed any of the above, how have you found the process?

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* 10. Would you like help and advice on the financial support available to your business?

Yes

Comment

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* 11. Locally, how would you appreciate business support?

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* 12. At a government level, where would you appreciate further business support and information?

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* 13. We are looking at organising online virtual meetings and webinars covering different topics which would be free for you to access. Which of these would be of interest to you?

Employment law advice

HR advice

Financial advice

Advice from Spelthorne Borough Council

Staff welfare advice

Advice on working from home practices

Support for creating an online shop / presence

Social media training / support

Mental health & wellbeing support for your staff

IT support

Advice on commercial leases

Other (please specify)

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* 14. What support does your business need to carry on operating?

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* 15. Please use this space to tell us anything that we have not covered that would help you and your business.

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* 16. Your contact information

Company

Post Code

Email Address

Thank you for completing this survey. Individual responses will remain confidential. Responses will be used to understand the needs of local businesses.

Michelle Baker
Visit Staines BID Manager
Michelle@visitstaines.co.uk
www.visitstaines.co.uk

Visit Staines BID: Covid-19 Business Impact Survey

Question Title

* 1. Name of your business / organisation:

Question Title

* 2. Please select which of the following sectors your business / organisation operates in:

Question Title

* 3. Has your business been affected by the Coronavirus?

Question Title

* 4. Please tell us the ways your business has been affected.Tick all that apply:

Question Title

* 5. Can customers order a voucher from you?

Question Title

* 6. What has been the most significant challenge for your business in the last two weeks?

Question Title

* 7. Are you aware of the government support available for your business and how to obtain it?

Question Title

* 8. Have you accessed any of the Government's and/or other organisations business support schemes?Please tick all that apply:

Question Title

* 9. If you have accessed any of the above, how have you found the process?

Question Title

* 10. Would you like help and advice on the financial support available to your business?

Question Title

* 11. Locally, how would you appreciate business support?

Question Title

* 12. At a government level, where would you appreciate further business support and information?

Question Title

* 13. We are looking at organising online virtual meetings and webinars covering different topics which would be free for you to access. Which of these would be of interest to you?

Question Title

* 14. What support does your business need to carry on operating?

Question Title

* 15. Please use this space to tell us anything that we have not covered that would help you and your business.

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* 16. Your contact information

* 4. Please tell us the ways your business has been affected.
Tick all that apply:

* 8. Have you accessed any of the Government's and/or other organisations business support schemes?
Please tick all that apply: