1. About the survey

Have you visited a museum or heritage site in the UK in the past 12 months and used access facilities or support?* If so, please take our survey and let us know about your experiences.

We are also interested to hear from people acting as companions, personal assistants or carers, accompanying children or adults using access facilities or support.
*Access facilities and support includes, for example, accessible / Blue Badge parking, accessible /  Changing Places toilets, alternative formats (braille, captions, large print, transcripts), audio description, British Sign Language interpretation, digital or live subtitles, hearing loop, sensory map / Visual Story, step-free access.

VocalEyes, Stagetext and Autism in Museums are access organisations working in the arts and heritage sector. We’ve teamed up to research visitor experiences so we can better inform the thousands of venues across the UK to what extent they are meeting or failing to meet the access requirements of their visitors.

The survey has 24 questions and should take about 20 minutes to complete.
BSL video introduction (YouTube)
Large Print version (Microsoft Word)

Question Title

* 1. I confirm I am aged 16 or over and that I am a resident of the UK.

I understand that the answers I give will be used for analysis and publication.

I understand my answers will be recorded and published in a way that means I cannot be identified.

If I have any problems or concerns about the survey, I understand I can contact Matthew Cock, matthew@vocaleyes.co.uk  or 020 7375 1043.

If I choose to leave an email address, I understand it will be removed from the survey and only used to send me the results of the survey.

Question Title

* 2. Consent to use of your comments in our report

6% of survey complete.