Your local Healthwatch in East London wants to ensure people are offered the best experience when
using maternity services; which is why we are conducting this survey.
East London has the highest birth rate in the UK. Our health and care services must cope with this growth and continue to ensure the best possible outcomes for mothers and babies. In particular, we are looking to understand the experiences of patients from minority or marginalised groups when accessing and experiencing maternity services.
We will be asking you a few questions, based on your experience working with new and expectant families in North East London.
What happens with your data
Local Healthwatch engage with local people on their experience with health and social care services. We represent the voice of local people in the health and social care debate, and work with relevant stakeholders in health and social care to improve services for people like you and ensure they meet your needs.
This survey is anonymous; however, at the end of this survey, you will have the option to leave us your name and contact details, in case you want to keep in touch or take part in future research. This will be stored separately from your survey answers. We will only contact you with your consent.We will only collect personal data (including your demographic characteristics, experience of services or contact details) in order to serve the purpose of better understanding patient experience and formulating recommendations for service improvement).
The findings of this survey will be shared with relevant stakeholders, such as NHS service providers or local authorities, in an anonymised and aggregated format.