Review of Manchester's SEND Services for Children & Young People (0-25) in the 2nd half of 2018

Hello Parents/Carers,

We would like to gather your views, as parent-carers of children and young people with SEND, on what is going well and what could be improved in our local area. We would be grateful if you could complete this short survey on Education, Health and Care (EHC) services and Manchester's Local Offer.

Your individual personal information will not be shared with services, but we (MPCF) will collate all the survey responses and share them with the SEND Board & relevant organisations/ service providers to show what parent-carers feel needs improving.

The answers that parents and carers give in these surveys are leading to changes in services, so your views are really important.

The survey consists of 26 questions and would take approximately 15 minutes to complete.

If you have more than one child/young person with SEND, please fill out another survey for each child if possible.

Please submit your answers by the 15th of March. Thank you!

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* 1. Please tell us the first 2 or 3 letters of your postcode - eg M4 or M40

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* 2. What age range is your child or young person?

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* 3. What is your child's gender?

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* 4. What type of education setting does your child or young person go to?

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* 5. What type of needs has your child been assessed as having? Tick as many as apply.

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* 6. What is your child's/ young person's ethnicity?

Section 1 - Education

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* 7. Please tell us how well you think your child/young person's needs are being met by Education? e.g. Schools, IAS, EHCPs etc.

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* 8. Overall how satisfied are you with the ongoing monitoring and assessment of your child/young person's needs by Education?

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* 9. How well do Education services and professionals work together to support your child/young person?

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* 10. As a parent/carer how involved are you in setting Education targets/outcomes for your child/young person?

Section 2 - Health

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* 11. Please tell us how well you think your child/young person's needs are being met by Health? e.g. CAMHS, SALT, Physio, OT etc.

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* 12. Overall how satisfied are you with the ongoing monitoring and assessment of your child/young person's needs by Health?

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* 13. How well do Health services and professionals work together to support your child/young person?

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* 14. As a parent/carer how involved are you in setting Health targets/outcomes for your child/young person?

Section 3 - Social Care

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* 15. Does your child/young person access universal youth and play activities in your local community (e.g. leisure centre, youth club, library, summer activities)

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* 16. What is your experience of targeted or specialist Short Breaks?

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* 17. Please tell us how well you think your child/young person's needs are being met by Social Care / Early Help? e.g. social worker, Early Help practitioner, etc.

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* 18. Overall how satisfied are you with the ongoing monitoring and assessment of your child/young person's needs by Social Care / Early Help?

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* 19. How well do Social Care / Early Help services and professionals work together to support your child/young person?

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* 20. As a parent/carer how involved are you in setting Social Care / Early Help targets/outcomes for your child/young person?

Section 4 - Transition/ Preparing for Adulthood

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* 21. If your young person is aged 14-25 years old, please tell us how your experience of transition/ preparing for adulthood has been to date.

Section 5 - Information and Support

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* 22. How easy do you find it to get information about what services are available and what they do?

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* 23. Have you heard of the SEND Local Offer?

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* 24. If you have used the SEND Local Offer, do you normally find the information you were looking for?

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* 25. As a parent/carer do you feel you need any extra support?

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* 26. Is your experience of Manchester's SEND system improving?

Thank you for completing this survey. The information you have provided will be presented at the Local Offer Review Board and the SEND Board where leads from Health, Education, Social Care and other SEND services will be present. We will not share individual personal information to services.

To receive relevant information, follow the work of Manchester Parent Carer Forum, and get involved - Become a member of the Forum at manchesterparentcarerforum.org.uk/get-involved/become-a-member/membership-form/

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