Screen Reader Mode Icon
To help us assess and improve the service we provide, we would appreciate your feedback on the service you have received from the Broxtowe Borough Council Housing Department by completing this questionnaire.

Question Title

* 1. The helpfulness of staff dealing with your new tenancy?

Question Title

* 2. The information and advice provided?

Question Title

* 3. That Broxtowe Borough Council were easy to deal with?

Question Title

* 4. Being kept informed throughout the process?

Question Title

* 5. The arrangements for viewing the property?

Question Title

* 6. The overall condition of your home at the time of letting? 

Question Title

* 7. The overall lettings process?

Question Title

* 8. Is this your first tenancy with Broxtowe Borough Council? 

Question Title

* 9. Do you have any comments or suggestions about the allocation process? 

Question Title

* 10. Is there any additional information that may have been helpful to have been informed of as part of the Lettings and/or sign up process?

If you would like to speak with someone to discuss your experience, please email HousingSurveys@broxtowe.gov.uk with your name, address, contact number and details of your experience. A member of staff will process this and ensure that someone contacts you.
We want to make sure that our services are provided fairly and to those who need them. This information collected helps us get a picture of who contacts us, uses or does not access our services, so will help us improve what we provide and reduce potential barriers to access.

Please answer the questions below by ticking the boxes that you feel most describe you. Some questions may feel personal, but the information we collect will be kept confidential and secure. The better the information is that we collect the more effective our monitoring will be.

Question Title

* 11. Which of the following areas do you live in?

Question Title

* 12. Gender

Question Title

* 13. Which age group do you belong to?

Question Title

* 14. Ethnicity

Thank you for completing this survey, your response has been submitted to Broxtowe Borough Council. Please be advised if you get asked to complete any additional surveys they are not related to Broxtowe Borough Council.
0 of 14 answered
 

T