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* 1. How likely is it that you would recommend our practice to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. Please tell us a little more about your experience? How could we improve our service?

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* 3. The dental team are friendly and helpful
(0 = Strongly Disagree / 10 = Strongly Agree)

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* 4. My dentist/hygienist listens to me and involves me in decisions about my care
(0 = Strongly Disagree / 10 = Strongly Agree)

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* 5. Treatment options are explained to me clearly
(0 = Strongly Disagree / 10 = Strongly Agree)

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* 6. The quality of my treatment is good
(0 = Strongly Disagree / 10 = Strongly Agree)

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* 7. Prices are clear
(0 = Strongly Disagree / 10 = Strongly Agree)

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* 8. It’s easy to get an appointment
(0 = Strongly Disagree / 10 = Strongly Agree)

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* 9. The practice is clean and comfortable
(0 = Strongly Disagree / 10 = Strongly Agree)

T