At Kew we want to make our data easy to access in order to maximise its impact on the scientific and wider community . To do this better we want to understand how users interact with our services and how they want to work with data. Filling out this survey should take about 5-10 minutes and will help us make improvements to our services in the future.

Kew is committed to processing your personal data in a safe and secure way.  All responses to this survey are kept anonymous and we do not require you to provide us with any personal data which could identify you as an individual. If you do not provide us with an email address, we will not attempt to match your responses to you. If however you wish to provide us with your email address to contact you for further research on how to improve our services, we will process your data to fulfil our legitimate interests. You are not required to provide us with an email and you will be able to submit your response anonymously if you wish. Please note, if you provide your email address, we will be able to identify your response to you.

Your information will only be used by our Science team and will not be shared with any third party organisation. Your information will be kept for 3 years and then securely destroyed.  If you have any concerns with how your data is being used, you can contact our Data Protection Officer on  Further information on your rights is available on our website at or via the Information Commissioner’s Office ( Please be aware that this survey is hosted by SurveyMonkey.  Any data collected by SurveyMonkey will also be processed in accordance with their privacy statement.  For further information, please visit: 

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