FAMILY/CARER SURVEY

At JRH Support we always seek feedback from people who experience our services so we can constantly improve.  Could I please ask you to complete this quick anonymous survey to help us reflect on our services.

Thank you

Paul Battershall
General Manager

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* 1. Which one of our services does your relative use?

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* 2. I feel that the care my relative receives from JRH Support improves their quality of life

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* 3. I feel my relative is safe when being supported by JRH Support staff

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* 4. JRH Support staff treat my relative with dignity and respect

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* 5. When I have contact with JRH Support, I feel respected and listened to

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* 6. I am happy with the care and support my relative receives

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* 7. If I was unhappy with the care and support my relative was receiving, I would feel comfortable getting in touch with JRH Support to discuss my concerns

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* 8. I know who to contact if I have a complaint

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* 9. How likely is it that you would recommend JRH Support to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 10. How can we improve?

T