Thank you for taking the time to complete this survey. We will use your feedback to make our website more helpful and easier to use.

These questions are about the website for italk, the local talking therapy service in Hampshire. 

www.italk.org.uk

Please answer based on your most recent visit to the italk website. 

Question Title

* 1. Is this your first time visiting the italk website?

Question Title

* 2. What was the purpose of your most recent visit to the italk website?  (Please select all that apply)

The next few questions are about how you used the website, and how you prefer information to be presented.

Your answers will help us to make sure the website is easy to use for everyone. 

Question Title

* 3. In general, I prefer websites that explain things using mostly: 

Question Title

* 4. Did you visit the website using assistive technology, or with help from someone? (Please select all that apply)

Question Title

* 5. What kind of device did you use to visit the website?

Question Title

* 6. If you know which website browser you used, please select it here.

The next few questions are about your experience of using the italk website in your most recent visit.

Question Title

* 7. Based on your most recent experience, which of the following words best fits how you would describe the italk website? (Please select all that apply)

Question Title

* 8. How much would you say you agree with each of the following statements?

  Strongly Disagree Disagree Neither agree nor disagree Agree Strongly Agree
Text on the website was easy to read and understand
The website seemed to work on my device
It was easy to find the information I needed
The website was attractive and eye-catching
The website made me feel confident about referring to italk now, or in future
The website is designed for people like me
I would recommend using this website to a friend or family member

Question Title

* 9. If you answered 'disagree' or 'strongly disagree' to any of the statements above, please tell us about your experience and what could be improved.

Question Title

* 10. Thinking about the reason for your most recent visit to the italk website, did the website do everything you wanted it to do?

Are there any features we could add to the website, that would make it more helpful for you? 

Question Title

* 11. Is there anything else you would like to share to help us make the italk website more helpful and easy to use?

We would like to ask some standard demographic questions, to help us make sure our website is helpful and easy to use for everyone who visits it. 

Your answers to this survey are anonymous, so we will not be able to identify you. If you prefer not to answer demographic questions please select 'no' to skip to the end of the survey.

Question Title

* 12. Would you be happy to answer a few questions about yourself?

0 of 20 answered
 

T