Isle Help advice services What services would you like to see at the Isle Help centre? Thank you for completing this survey. It should only take a few minutes. Your input will help us to understand more about your wants and needs of the new Isle Help centre. OK Question Title * 1. Which is your preferred method of obtaining advice from services on the island? Online Webchat Email Telephone Text Face-to-face OK Question Title * 2. Do you want to access local public services all in one place? Yes No OK Question Title * 3. What services to do you want to be able to access at County Hall (please tick all that apply)? Help with independent living Homelessness Housing benefits Council Tax Universal credit School admissions Transport Waste and recycling Debt advice Housing advice Wellbeing support Children’s services OK Question Title * 4. What other services would you like to see? OK Question Title * 5. How would you like the area to look and feel (please tick the three most important to you)? Accessible Fresh Friendly Bright Open Comfortable Welcoming Colourful Corporate Professional Relaxed Informal Experienced and friendly staff OK Question Title * 6. What facilities would you like to see (please tick the three most important to you)? Toilets Hand washing facilities Breastfeeding facilities Changing rooms Disabled facilities Children’s activities Vending machines Refreshments/cafe Water dispenser Tea/coffee Wi-fi Books/magazines Self-service computers Telephones OK Question Title * 7. What other services would you like to see? OK Question Title * 8. What is most important to you from the service you are here to access? OK Question Title * 9. Please let us know how you experience face-to-face services currently: Member of council staff Isle Help volunteer Member of the public Partner agency Other (please specify) OK NEXT
