The Royal Parks - Visitor Experience Survey

We are currently developing a strategy to enhance people’s enjoyment and understanding of The Royal Parks. To help us do this, we would love to hear about what interests you and what you would like to see more of in our sites.

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* 1. Which, if any, of these Royal Parks do you consider local to you and/or do you visit the most?

Brompton Cemetery

Bushy Park

The Green Park

Greenwich Park

Hyde Park

Kensington Gardens

Primrose Hill

The Regents Park

Richmond Park

St James Park

Victoria Tower Gardens

None of the above

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* 2. Which of these topics are you most interested in learning more about? Please rank in order of preference with one being your favourite.

	1	2	3
The history and heritage of The Royal Parks	The history and heritage of The Royal Parks 1	The history and heritage of The Royal Parks 2	The history and heritage of The Royal Parks 3
The landscape, planting and wildlife of The Royal Parks	The landscape, planting and wildlife of The Royal Parks 1	The landscape, planting and wildlife of The Royal Parks 2	The landscape, planting and wildlife of The Royal Parks 3
Health and well-being in The Royal Parks	Health and well-being in The Royal Parks 1	Health and well-being in The Royal Parks 2	Health and well-being in The Royal Parks 3

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* 3. Which aspects of The Royal Parks’ history and heritage are you most interested in? Please rank in order of preference with one being your favourite.

	1	2	3	4
Their royal connections	Their royal connections 1	Their royal connections 2	Their royal connections 3	Their royal connections 4
Stories of ordinary people	Stories of ordinary people 1	Stories of ordinary people 2	Stories of ordinary people 3	Stories of ordinary people 4
Historic buildings and statues; areas of historic or social interes	Historic buildings and statues; areas of historic or social interes 1	Historic buildings and statues; areas of historic or social interes 2	Historic buildings and statues; areas of historic or social interes 3	Historic buildings and statues; areas of historic or social interes 4
Cultural activities located in or inspired by the parks, e.g. music, art, literature, film	Cultural activities located in or inspired by the parks, e.g. music, art, literature, film 1	Cultural activities located in or inspired by the parks, e.g. music, art, literature, film 2	Cultural activities located in or inspired by the parks, e.g. music, art, literature, film 3	Cultural activities located in or inspired by the parks, e.g. music, art, literature, film 4

Other (please specify)

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* 4. Which aspects of The Royal Parks’ landscape and natural features are you most interested in? Please rank in order of preference with one being your favourite.

	1	2	3	4
Different plant and tree species	Different plant and tree species 1	Different plant and tree species 2	Different plant and tree species 3	Different plant and tree species 4
Wildlife	Wildlife 1	Wildlife 2	Wildlife 3	Wildlife 4
Conservation and sustainability	Conservation and sustainability 1	Conservation and sustainability 2	Conservation and sustainability 3	Conservation and sustainability 4
How park landscapes have changed over time	How park landscapes have changed over time 1	How park landscapes have changed over time 2	How park landscapes have changed over time 3	How park landscapes have changed over time 4

Other (please specify)

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* 5. Which aspects of health and well-being in The Royal Parks are you most interested in? Please rank in order of preference with one being your favourite.

	1	2	3	4	5
Organised sports activities in the park	Organised sports activities in the park 1	Organised sports activities in the park 2	Organised sports activities in the park 3	Organised sports activities in the park 4	Organised sports activities in the park 5
Supporting physical well-being – e.g. personal recreation such as walking, running, cycling and swimming	Supporting physical well-being – e.g. personal recreation such as walking, running, cycling and swimming 1	Supporting physical well-being – e.g. personal recreation such as walking, running, cycling and swimming 2	Supporting physical well-being – e.g. personal recreation such as walking, running, cycling and swimming 3	Supporting physical well-being – e.g. personal recreation such as walking, running, cycling and swimming 4	Supporting physical well-being – e.g. personal recreation such as walking, running, cycling and swimming 5
Supporting mental and emotional well-being, e.g. growing food and horticulture, arts and crafts, walking tours, relaxing/meditation	Supporting mental and emotional well-being, e.g. growing food and horticulture, arts and crafts, walking tours, relaxing/meditation 1	Supporting mental and emotional well-being, e.g. growing food and horticulture, arts and crafts, walking tours, relaxing/meditation 2	Supporting mental and emotional well-being, e.g. growing food and horticulture, arts and crafts, walking tours, relaxing/meditation 3	Supporting mental and emotional well-being, e.g. growing food and horticulture, arts and crafts, walking tours, relaxing/meditation 4	Supporting mental and emotional well-being, e.g. growing food and horticulture, arts and crafts, walking tours, relaxing/meditation 5
Accessibility for those with mobility and/or learning needs	Accessibility for those with mobility and/or learning needs 1	Accessibility for those with mobility and/or learning needs 2	Accessibility for those with mobility and/or learning needs 3	Accessibility for those with mobility and/or learning needs 4	Accessibility for those with mobility and/or learning needs 5
Information or educational material about ways to lead a healthy lifestyle	Information or educational material about ways to lead a healthy lifestyle 1	Information or educational material about ways to lead a healthy lifestyle 2	Information or educational material about ways to lead a healthy lifestyle 3	Information or educational material about ways to lead a healthy lifestyle 4	Information or educational material about ways to lead a healthy lifestyle 5

Other (please specify)

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* 6. How do you prefer to explore information in and about The Royal Parks? You can select more than one answer.

Information boards in the parks

Leaflets; physical resource packs

Self-led walking tours and trails

Information kiosks in the parks

Guided walking tours

Special events, e.g. talks, exhibitions, interactive learning sessions, workshops

The Royal Parks website

Digital content, e.g. app, videos, games

Social media, e.g. Facebook, Twitter, Instagram

Other (please specify)

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* 7. Do you usually look up information about a Royal Park online?

Yes, before visiting the park

Yes, after visiting the park

Yes, while in the park

Yes, both before and after visiting the park

No, because I don’t want to

No, because I can’t access the internet

Other (please specify)

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* 8. Would you download an app to help you explore a park you are visiting?

Yes

Don't know

Other (please specify)

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* 9. Do you usually read information on park noticeboards other than the maps?

Yes

Comments:

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* 10. When are you most likely to read signs in a park? You can select more than one answer.

When you enter (on foot or via a vehicle)

At the carpark

At a catering outlet, e.g. café, restaurant, kiosk

At an information kiosk

At prominent park features like statues, buildings and water features

Don’t know

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* 11. Can you find your way around your local or most-visited Royal Park easily?

Yes

Don't know

Comments:

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* 12. Which of these behaviours, if any, negatively impact your enjoyment of visiting a park? You can select more than one answer. Please select your top 3.

Animal feeding

Cycling on unpermitted routes

Dogs off leads

Litter

Playing ball sports in unpermitted areas

Loud music

Antisocial behaviour

Cut through traffic

Other (please specify)

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* 13. Are there any words that you would use to describe your local or favourite Royal Park? They could relate to its atmosphere, landscape, the purpose of your visit, how it makes you feel, or any other aspect.

Brompton Cemetery

Bushy Park

The Green Park

Greenwich Park

Hyde Park

Kensington Gardens

Primrose Hill

The Regents Park

Richmond Park

St James Park

Victoria Tower Gardens

Descriptive words (please specify)

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* 14. Other comments

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* 15. The Royal Parks is a charity that cares for 5,000 acres of green space in London. Were you aware that The Royal Parks is a charity?

Yes

To help us better understand our visitors and their needs we would like to know a bit more about you. However, answers to the following questions are voluntary.

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* 16. What is your age?

Under 15

16-24

25-44

45-64

64+

Prefer not to say

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* 17. What is your gender?

Female

Male

Non Binary

Other (specify)

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* 18. How would you describe your ethnicity?

African

Black British

Black Caribbean

Other Black Background

Bangladeshi

Indian

Pakistani

Chinese

Other Asian Background

White British

White Irish

White Other

Mixed Heritage

Prefer not to say

Other (please specify)

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* 19. Do you have any health concerns, special educational needs or physical disabilities that limit your use of The Royal Parks?

Yes

Prefer not to say

If Yes, Please specify

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* 20. Do you usually visit the park with other people or alone?

With other people – family

With other people – friends

Alone

With other people – other, e.g. community group, tour group (please specify)

Thank you for completing our survey! Your answers will help us to make The Royal Parks welcoming for everyone.

If you would like to find out more about The Royal Parks and our work, please sign up to our newsletter: https://www.royalparks.org.uk/whats-on/newsletter