Business crime is currently identified by the National Police Chiefs’ Council as “any criminal offence that is committed against a person or property which is associated by the connection of that person or property to a business.”  

According to the Federation of Small Business ‘Crime against small firms costs more than £12 billion annually. Business crime directly affects between a quarter and a third of UK businesses annually. With many being victims of crime multiple times. These figures do not account for the full cost of crime to a small business however, as they do not factor in in-direct negative impacts such as reputation damage that can follow the perpetration of a crime, the lost hours and days and cancelled or delayed business plans that often follow from being subject to a criminal act.'

InExeter appreciates your feedback, comments and thoughts on business crime in Exeter and the impact on your business, area and the city centre, and thoughts on whether InExeter should, in the next term of the BID 2020-2025 invest more in business crime solutions.

Please respond by Tuesday 30 April 2019. Pop the completed form in the stamped addresses envelope for return to the InExeter office. Thank you for your contribution.

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* 1. Has your business been a victim of business crime over the last 12 months?

Examples of business crime include but are not limited to:

  Yes No
Theft from business / shoplifting
Aggressive begging in business
Threats to staff or customer safety
Criminal activity by staff
Smashed windows / shop front damage
Graffiti on business property
Anti-social behaviour in business (e.g. drunkenness, drugs, fighting, violence)
Business vehicle loss / damage
Fake bank notes

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* 2. What is the approximate cost to your business from the following incidents over the last 12 months?

  Less than £3,000 Between £3,000 - £12,000 Over £12,000
Theft from business / shoplifting
Aggressive begging in business
Threats to staff or customer safety
Criminal activity by staff
Smashed windows / shop front damage
Graffiti on business property
Anti-social behaviour in business (e.g. drunkenness, drugs, fighting, violence)
Business vehicle loss / damage
Fake bank notes

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* 3. Comparing 2018 to 2017 have the following business crimes increased in number, decreased or stayed about the same?

  2018 more than 2017 by number of incidents 2018 less than 2017 by number of incidents Same level as 2017
Theft from business / shoplifting
Aggressive begging in business
Threats to staff or customer safety
Criminal activity by staff
Smashed windows / shop front damage
Graffiti on business property
Anti-social behaviour in business (e.g. drunkenness, drugs, fighting, violence)
Business vehicle loss / damage
Circulation of fake bank notes

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* 4. Has your business been the victim of cybercrime over the last 12 months?

  Yes No
Hacking: having a computer, network or server accessed without permission
Online theft of money: having money stolen electronically  (e.g. through online banking)
Phishing: having money stolen after responding to fraudulent messages or being redirected to fake websites
Online theft of information: having confidential information stolen electronically (such as staff or customer data)
Website vandalism: having a website defaced, damaged or taken down
Viruses: having computers infected with files or programmes intended to cause harm

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* 5. If a crime in your business is committed do you always report this either to 999 or 101?

  Yes No
I only report 999 emergency incidents
I report all non-999 incidents to 101

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* 6. Why would you not report all non-emergency incidents to 101 (either online or by telephone)?
Reasons may include, but are not limited to: Too time consuming, no feedback once reported or don’t think it would achieve anything, staff don’t have time….

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* 7. Are you a member of Exeter Business Against Crime which includes holding a radio (which connects you to other members and CCTV control), access to the DISC system and information sharing?

The membership fee currently stands at £370.00 per year.

  Yes No
I am a member of EBAC
I am not a member of EBAC
I would be interested in EBAC membership

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* 8. Are you a member of Best Bar None?

  Yes No
I am a member of Best Bar None and my business has been accredited
I am not a member of Best Bar None
I would be interested in learning more about the scheme.

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* 9. Which of the following measures do you think InExeter should be delivering / investing in to help alleviate business crime? Questions 9-17 relate to this same question.

Additional PCSC / Police presence in the city centre funded by InExeter?

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* 10. Staff training and workshops (i.e. conflict management, customer service, how to handle difficult situations)

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* 11. Investment in rehab for offenders

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* 12. Subsidised membership of Exeter Business Against Crime

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* 13. Easier reporting of business crime (i.e.  business support person to work with you to log and report crime)

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* 14. Networking sessions to share information on issues, projects and solution finding (i.e. business crime prevention partnerships)

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* 15. Alternative Giving Scheme (i.e. encouraging people not to give cash but to support and donate in other ways)

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* 16. Workshops or individual help and support measures that can be implemented to prevent cyber-crime (e.g. phising, data storage, firewalls, anti-spam software, encryption).

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* 17. More CCTV for the city centre

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* 18. With an annual budget of £470,000 please rank the following by importance / priority of spend to benefit your business in Exeter, with 1 being the least important and 6 being the most important.

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* 19. Are you aware of the service offered by Devon and Cornwall Police to victims of crime?

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* 20. Have you accessed the victim support service offered by Devon and Cornwall police?

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* 21. Your Details

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* 22. Voter Details (who will be the person responsible for casting the vote on the ballot paper, if different from above?)

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* 23. My business is

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* 24. If you would like a member of the InExeter team to visit and talk through this engagement, the ballot or BID, please confirm here (please ensure you have completed the contact details above.)

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