iO Members Survey

Question Title

* 1. How long have you been an iO Member?

Less than 1 year

1 - 4 years (inc.)

5 - 9 years (inc.)

10+ years

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* 2. What was your reason for joining the iO?

To be part of a community

To keep abreast of what's happening in the profession

To have access to advice, guidance and support when I need it

To invest in the work of the iO to support, unite, develop and promote the profession

For the high-quality insurance

To defend me in the case of a complaint

Other (please specify)

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* 3. Please rate the following iO services that you have used in the last 12 months.

	Excellent	Good	Fair	Poor	Not used
COVID support	COVID support Excellent	COVID support Good	COVID support Fair	COVID support Poor	COVID support Not used
CPD and clinical articles	CPD and clinical articles Excellent	CPD and clinical articles Good	CPD and clinical articles Fair	CPD and clinical articles Poor	CPD and clinical articles Not used
Webinars	Webinars Excellent	Webinars Good	Webinars Fair	Webinars Poor	Webinars Not used
In person events (e.g Roadshows)	In person events (e.g Roadshows) Excellent	In person events (e.g Roadshows) Good	In person events (e.g Roadshows) Fair	In person events (e.g Roadshows) Poor	In person events (e.g Roadshows) Not used
Event calendar	Event calendar Excellent	Event calendar Good	Event calendar Fair	Event calendar Poor	Event calendar Not used
Jobs board	Jobs board Excellent	Jobs board Good	Jobs board Fair	Jobs board Poor	Jobs board Not used
Policies and resources (e.g HR, health and safety)	Policies and resources (e.g HR, health and safety) Excellent	Policies and resources (e.g HR, health and safety) Good	Policies and resources (e.g HR, health and safety) Fair	Policies and resources (e.g HR, health and safety) Poor	Policies and resources (e.g HR, health and safety) Not used
Marketing toolkits	Marketing toolkits Excellent	Marketing toolkits Good	Marketing toolkits Fair	Marketing toolkits Poor	Marketing toolkits Not used
Osteopathy Today magazine	Osteopathy Today magazine Excellent	Osteopathy Today magazine Good	Osteopathy Today magazine Fair	Osteopathy Today magazine Poor	Osteopathy Today magazine Not used
Publications about osteopathy (for health professionals and the public)	Publications about osteopathy (for health professionals and the public) Excellent	Publications about osteopathy (for health professionals and the public) Good	Publications about osteopathy (for health professionals and the public) Fair	Publications about osteopathy (for health professionals and the public) Poor	Publications about osteopathy (for health professionals and the public) Not used
Professional Liability Insurance	Professional Liability Insurance Excellent	Professional Liability Insurance Good	Professional Liability Insurance Fair	Professional Liability Insurance Poor	Professional Liability Insurance Not used
Other insurance products	Other insurance products Excellent	Other insurance products Good	Other insurance products Fair	Other insurance products Poor	Other insurance products Not used
Find an Osteopath Directory	Find an Osteopath Directory Excellent	Find an Osteopath Directory Good	Find an Osteopath Directory Fair	Find an Osteopath Directory Poor	Find an Osteopath Directory Not used
Advertising opportunities	Advertising opportunities Excellent	Advertising opportunities Good	Advertising opportunities Fair	Advertising opportunities Poor	Advertising opportunities Not used
Contacted the iO team for support or advice on a specific matter (by phone, email or other direct contact method)	Contacted the iO team for support or advice on a specific matter (by phone, email or other direct contact method) Excellent	Contacted the iO team for support or advice on a specific matter (by phone, email or other direct contact method) Good	Contacted the iO team for support or advice on a specific matter (by phone, email or other direct contact method) Fair	Contacted the iO team for support or advice on a specific matter (by phone, email or other direct contact method) Poor	Contacted the iO team for support or advice on a specific matter (by phone, email or other direct contact method) Not used
Mentoring services	Mentoring services Excellent	Mentoring services Good	Mentoring services Fair	Mentoring services Poor	Mentoring services Not used
Support to access NHS roles or enage with NHS professionals	Support to access NHS roles or enage with NHS professionals Excellent	Support to access NHS roles or enage with NHS professionals Good	Support to access NHS roles or enage with NHS professionals Fair	Support to access NHS roles or enage with NHS professionals Poor	Support to access NHS roles or enage with NHS professionals Not used

Please indicate if there are any new services that we should consider providing.

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* 4. Overall, how would you rate the quality of the communications that you receive (via any method) from the Institute?

Excellent

Very Good

Good

Satisfactory

Poor

If poor or very poor, please tell us why?

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* 5. By which method(s) do you obtain information from the iO ?

	Only source of information	Main source of information	Some information	Rarely use	Never use
Osteopathy Today Magazine	Osteopathy Today Magazine Only source of information	Osteopathy Today Magazine Main source of information	Osteopathy Today Magazine Some information	Osteopathy Today Magazine Rarely use	Osteopathy Today Magazine Never use
Email bulletins e.g Connections	Email bulletins e.g Connections Only source of information	Email bulletins e.g Connections Main source of information	Email bulletins e.g Connections Some information	Email bulletins e.g Connections Rarely use	Email bulletins e.g Connections Never use
The iO website	The iO website Only source of information	The iO website Main source of information	The iO website Some information	The iO website Rarely use	The iO website Never use
Social media – Facebook community group	Social media – Facebook community group Only source of information	Social media – Facebook community group Main source of information	Social media – Facebook community group Some information	Social media – Facebook community group Rarely use	Social media – Facebook community group Never use
Social media – iO business pages Facebook/Twitter/Instagram/LinkedIn	Social media – iO business pages Facebook/Twitter/Instagram/LinkedIn Only source of information	Social media – iO business pages Facebook/Twitter/Instagram/LinkedIn Main source of information	Social media – iO business pages Facebook/Twitter/Instagram/LinkedIn Some information	Social media – iO business pages Facebook/Twitter/Instagram/LinkedIn Rarely use	Social media – iO business pages Facebook/Twitter/Instagram/LinkedIn Never use

Other (please specify)

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* 6. Generally, how would you prefer to receive information from the iO, ranking your preferred methods?

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* 7. What content is of interest to you? (Tick all that apply)

	Very interested	Interested	Somewhat interested	Not interested at all
About the iO and the development of the profession	About the iO and the development of the profession Very interested	About the iO and the development of the profession Interested	About the iO and the development of the profession Somewhat interested	About the iO and the development of the profession Not interested at all
News from profession	News from profession Very interested	News from profession Interested	News from profession Somewhat interested	News from profession Not interested at all
Case studies on osteopathic practice	Case studies on osteopathic practice Very interested	Case studies on osteopathic practice Interested	Case studies on osteopathic practice Somewhat interested	Case studies on osteopathic practice Not interested at all
Career and professional development opportunities	Career and professional development opportunities Very interested	Career and professional development opportunities Interested	Career and professional development opportunities Somewhat interested	Career and professional development opportunities Not interested at all
Clinical practice/development articles	Clinical practice/development articles Very interested	Clinical practice/development articles Interested	Clinical practice/development articles Somewhat interested	Clinical practice/development articles Not interested at all
NHS and other healthcare professions	NHS and other healthcare professions Very interested	NHS and other healthcare professions Interested	NHS and other healthcare professions Somewhat interested	NHS and other healthcare professions Not interested at all
Events	Events Very interested	Events Interested	Events Somewhat interested	Events Not interested at all
Research and evidence informed practice	Research and evidence informed practice Very interested	Research and evidence informed practice Interested	Research and evidence informed practice Somewhat interested	Research and evidence informed practice Not interested at all
Business management	Business management Very interested	Business management Interested	Business management Somewhat interested	Business management Not interested at all
Marketing and promotion	Marketing and promotion Very interested	Marketing and promotion Interested	Marketing and promotion Somewhat interested	Marketing and promotion Not interested at all
Osteopathy internationally	Osteopathy internationally Very interested	Osteopathy internationally Interested	Osteopathy internationally Somewhat interested	Osteopathy internationally Not interested at all
Community support and networks	Community support and networks Very interested	Community support and networks Interested	Community support and networks Somewhat interested	Community support and networks Not interested at all

Other (please specify)

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* 8. We have recently updated our website and the Members Zone. How would you rate the following areas of the new website?

	Excellent	Good	Fair	Poor	Not visited
About Osteopathy	About Osteopathy Excellent	About Osteopathy Good	About Osteopathy Fair	About Osteopathy Poor	About Osteopathy Not visited
Why Visit an Osteopath	Why Visit an Osteopath Excellent	Why Visit an Osteopath Good	Why Visit an Osteopath Fair	Why Visit an Osteopath Poor	Why Visit an Osteopath Not visited
CPD, Learning and Development Hub	CPD, Learning and Development Hub Excellent	CPD, Learning and Development Hub Good	CPD, Learning and Development Hub Fair	CPD, Learning and Development Hub Poor	CPD, Learning and Development Hub Not visited
Running Your Practice	Running Your Practice Excellent	Running Your Practice Good	Running Your Practice Fair	Running Your Practice Poor	Running Your Practice Not visited
Marketing Hub	Marketing Hub Excellent	Marketing Hub Good	Marketing Hub Fair	Marketing Hub Poor	Marketing Hub Not visited
Community and Support Hub	Community and Support Hub Excellent	Community and Support Hub Good	Community and Support Hub Fair	Community and Support Hub Poor	Community and Support Hub Not visited
NHS and Social Care	NHS and Social Care Excellent	NHS and Social Care Good	NHS and Social Care Fair	NHS and Social Care Poor	NHS and Social Care Not visited
Student Zone	Student Zone Excellent	Student Zone Good	Student Zone Fair	Student Zone Poor	Student Zone Not visited
Osteopathy Jobs	Osteopathy Jobs Excellent	Osteopathy Jobs Good	Osteopathy Jobs Fair	Osteopathy Jobs Poor	Osteopathy Jobs Not visited
Osteopathy Events	Osteopathy Events Excellent	Osteopathy Events Good	Osteopathy Events Fair	Osteopathy Events Poor	Osteopathy Events Not visited
Noticeboard	Noticeboard Excellent	Noticeboard Good	Noticeboard Fair	Noticeboard Poor	Noticeboard Not visited
Publications and reports about osteopathy (for health professionals and the public)	Publications and reports about osteopathy (for health professionals and the public) Excellent	Publications and reports about osteopathy (for health professionals and the public) Good	Publications and reports about osteopathy (for health professionals and the public) Fair	Publications and reports about osteopathy (for health professionals and the public) Poor	Publications and reports about osteopathy (for health professionals and the public) Not visited
News	News Excellent	News Good	News Fair	News Poor	News Not visited
Advertising opportunities	Advertising opportunities Excellent	Advertising opportunities Good	Advertising opportunities Fair	Advertising opportunities Poor	Advertising opportunities Not visited
About the iO	About the iO Excellent	About the iO Good	About the iO Fair	About the iO Poor	About the iO Not visited
News	News Excellent	News Good	News Fair	News Poor	News Not visited
The Osteopathic Foundation	The Osteopathic Foundation Excellent	The Osteopathic Foundation Good	The Osteopathic Foundation Fair	The Osteopathic Foundation Poor	The Osteopathic Foundation Not visited

Please share further comments about the new website (optional)

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* 9. The iO has several social media accounts and community groups. Which accounts do you follow/like, and how would you rate the content? (Tick all that apply)

	Excellent	Good	Satisfactory	Poor	Do not follow
Facebook business page	Facebook business page Excellent	Facebook business page Good	Facebook business page Satisfactory	Facebook business page Poor	Facebook business page Do not follow
Instagram	Instagram Excellent	Instagram Good	Instagram Satisfactory	Instagram Poor	Instagram Do not follow
Twitter	Twitter Excellent	Twitter Good	Twitter Satisfactory	Twitter Poor	Twitter Do not follow
LinkedIn	LinkedIn Excellent	LinkedIn Good	LinkedIn Satisfactory	LinkedIn Poor	LinkedIn Do not follow
Let’s talk osteopathy – Facebook community	Let’s talk osteopathy – Facebook community Excellent	Let’s talk osteopathy – Facebook community Good	Let’s talk osteopathy – Facebook community Satisfactory	Let’s talk osteopathy – Facebook community Poor	Let’s talk osteopathy – Facebook community Do not follow
Let's talk students - Facebook community	Let's talk students - Facebook community Excellent	Let's talk students - Facebook community Good	Let's talk students - Facebook community Satisfactory	Let's talk students - Facebook community Poor	Let's talk students - Facebook community Do not follow
NHS Osteopaths - Facebook community	NHS Osteopaths - Facebook community Excellent	NHS Osteopaths - Facebook community Good	NHS Osteopaths - Facebook community Satisfactory	NHS Osteopaths - Facebook community Poor	NHS Osteopaths - Facebook community Do not follow
Osteopathy for health Facebook page	Osteopathy for health Facebook page Excellent	Osteopathy for health Facebook page Good	Osteopathy for health Facebook page Satisfactory	Osteopathy for health Facebook page Poor	Osteopathy for health Facebook page Do not follow
Osteopathy for health Instagram page	Osteopathy for health Instagram page Excellent	Osteopathy for health Instagram page Good	Osteopathy for health Instagram page Satisfactory	Osteopathy for health Instagram page Poor	Osteopathy for health Instagram page Do not follow

Please share any comments about the iO's Social Media activity (optional).

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* 10. How would you rate the value for money of your membership?

Excellent

Good

Fair

Poor

Very poor

Please provide the reasons for your answer (optional)

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* 11. Overall, how satisfied are you with your iO Membership?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Please provide the reason for your answer (optional)

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* 12. How likely are you to recommend iO Membership to a colleague?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely