Healthy Weston: joining up services for better care in the Weston area aims to make sure people have health and care that meets their needs, using NHS resources in the best way possible. We’re listening to local people, health workers, charities and organisations to see how health services could work together better. We want to know what’s most important to you.

Please take a few minutes to answer these questions. You do not have to give your name and you can leave any question blank.

* 1. Healthy Weston wants to encourage health and care services to work together more closely. How would you feel about this?

* 2. One idea is to have a ‘one-stop shop’ with many health and care services in one place, especially for people who might have extra needs such as children, older people or those with a long-term physical or mental health condition. How would you feel about this?

* 3. Please tell us more about the reasons for your answers above if you wish.

* 4. Now we’d like to focus on health services outside hospital. How important are these things to you?

  Not important at all Not very important Somewhat important Very important
Health services helping me to look after myself so I stay well
Getting all the services I need in one place
Always seeing the same health professional for appointments that are not urgent
Always seeing a doctor rather than another well-trained health professional
Travelling no more than two miles further than now for healthcare appointments that are not urgent
Travelling no more than five miles further than now for healthcare appointments that are not urgent
Being able to have an appointment with a health professional without seeing them in person e.g. by telephone, Skype or Facetime
Getting a healthcare appointment on the same day
Always going to the same healthcare clinic for all appointments that are not urgent
GP clinics, community health services and hospital services working closely together

* 6. We may be able to provide better care if some services are grouped together in one location. Do you agree or disagree with these things?

  Strongly disagree Disagree Agree Strongly agree
It would be OK to travel up to three more miles from my usual GP clinic for some special appointments
It would be OK to travel up to three more miles if I could get healthcare more quickly
It would be OK to travel up to five more miles if I could get healthcare more quickly
It would be OK to have appointments with other well-trained health workers, not just doctors
I would not mind having some healthcare appointments by video call (e.g. Skype or Facetime)
I would not mind having some healthcare appointments by telephone

* 7. Now we would like to ask about hospital services. The Accident and Emergency (A&E) department at Weston General Hospital is temporarily closed from 10pm-8am. Each night, ambulances take about eight people to other hospitals and about two people make their way to other hospitals themselves. About five of these people are admitted to other hospitals each night.

In future, we think four out of five of these people could be admitted directly to a ward at Weston General Hospital, rather than going through A&E. People with life threatening emergencies such as heart attacks or serious road traffic accidents have always been taken to Bristol or Taunton.

How would you feel if the Accident and Emergency Department continued to have opening hours of 8am to 10pm every day, as long as there was a way to directly admit appropriate people to Weston General Hospital at night?

* 8. Can you tell us why you feel that way?

* 9. The midwife-led unit at Weston General Hospital is a centre for families with low-risk pregnancies where all care is provided by midwives and midwifery assistants. These midwifery teams need to see about 500 families per year to keep their skills up to date. About 170 families per year use the Weston unit.

How would you feel if families who wanted to use a midwife-led unit needed to go to Bristol to have their baby, if care before and after birth was available locally?

* 10. Can you tell us why you feel that way?

* 11. Do you agree or disagree with these things? You can leave things blank if you don’t know.

  Strongly disagree Disagree Agree Strongly agree
I understand the reasons why the A&E at Weston General Hospital needs to look at different ways to do things
I have enough information about how people who need emergency care overnight can get help
It is worrying that the midwife-led birth unit at Weston General Hospital sees 170 births per year when 500 births might be needed
Weston General Hospital would be a good place to have more planned operations
Weston General Hospital would be a good centre for people who might need many types of services in one place, such as children or people with mental health needs
We can make the most of NHS resources if Weston General Hospital works more closely with other hospitals and services

* 12. The NHS is listening to local people, health workers and other organisations to improve healthcare in the community and in hospital. When planning what to do next, what are the top three things that the NHS should think about? You can choose up to three things.

* 13. Is there anything else you would like to say about health services that would help plan next steps? Feel free to tell us about how you think services could be improved.

Finally, a little about you
We would like to know a little about you to make sure we have feedback from a variety of people. Remember that you can leave any questions you wish blank.

* 14. Have you answered with your own views or on behalf of a whole team or organisation?

* 15. If you answered on behalf of an organisation or team, please tell us what type of organisation:

* 16. If you answered with your own views, what is your main role? You can choose more than one.

* 17. If you answered with your own views, do you identify as:

* 18. If you answered with your own views, what is your age group?

* 19. If you answered with your own views, what is your ethnic group? You can select more than one.

* 20. If you answered with your own views, where do you live?

* 21. If you answered with your own views, which of the following apply to you? You can choose more than one or select ‘Other/Prefer not to say’

Thank you for your ideas. A summary of feedback will be available on the NHS North Somerset CCG website in April 2018. This will be one of many sources of evidence used to help plan next steps.

For more information about the Healthy Weston programme please visit www.northsomersetccg.nhs.uk/healthyweston

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