The GSG Quality Mark Tutor Survey Question Title * 1. Would picking a tutorial company be easier if they were inspected the way schools are, with a quality mark awarded to those that meet the required standard? (Please pick one answer) Yes No Not sure Question Title * 2. Would you trust The Good Schools Guide to run a quality mark scheme for tutorial companies honestly, fairly and efficiently? Yes No Not sure Question Title * 3. If you like the idea of a quality mark, what does quality mean to you? Good enough for The Good Schools Guide to recommend to a parent” Peace of mind Question Title * 4. Is a quality mark on its own sufficient to reassure you that the tutorial company meets the required standards, or would you want a more detailed report? Yes No – would want a detailed report Question Title * 5. How important would a quality mark / inspection report be in helping you to choose a tutorial company (please choose one of these answers)? A quality mark would be the most important factor in choosing a tutorial company A quality mark would be one of a number of factors I would consider when hiring a tutor or tutorial company A quality mark would not make any difference to me when hiring a tutor or tutorial company Question Title * 6. What do you think a quality mark / inspection report should include? (please tick all those that you think are important): Pupils achieve their agreed learning goals Tutors’ qualifications and experience Quality of tuition Quality of communications with customers Efficiency at dealing with questions from parents Fairness in dealing with complaints Willingness of customers to recommend the company to others Cost/value for money Regular feedback on pupil’s progress Safety:- Safety checks (Disclosure and Barring Service; DBS)- Staff supervision, training and management of tutors Anything else? (Please tell us more…) Next
