Garden Waste Customer Satisfaction Question Title * 1. How likely is it that you would recommend the Garden Waste Service to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. Overall, how satisfied or dissatisfied are you with the Garden Waste Service? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 3. Which of the following words would you use to describe our Garden Waste Service? Select all that apply. Reliable Good quality Useful Effective Better than no service Good value for money Overpriced Reasonable value for money Impractical Ineffective Poor quality Unreliable Question Title * 4. How well do the Garden Waste collection staff meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 5. How would you rate the professionalism of the Garden Waste collection staff? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 6. How did you pay for your existing Garden Waste subscription? Online Direct Debit 'Early-bird' at £36 Online Direct Debit at £40 Online card payment at £40 At a Council shop or Library hub at £40 By telephone through Council contact centre at £40 Other (please specify) Question Title * 7. How easy did you find subscribing to the Garden Waste service this year? Extremely easy Very easy Somewhat easy Not so easy Not at all easy Please tell us why Question Title * 8. How likely are you to renew your Garden Waste subscription next year? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 9. Do you have any other comments, questions, or concerns? Question Title * 10. If you require a response to your question or comment, then please provide contact details below. Name Address Address 2 City/Town Postal Code Email Address Phone Number Done
