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* 1. Adviser Name

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* 2. COMPLAINTS. A complaint must be resolved within which timescales?

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* 3. COMPLAINTS. Is the following statement true or false? The FSCS is capped at £355,000. FOS fee is £750. Our PI excess is £2,500.

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* 4. COMPLAINTS. Which of the following statements are correct? Tick all that apply.

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* 5. BREACHES. The most common breach is because a RWL has not been completed, but how long do you have to complete this letter?

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* 6. SUSPICIOUS ACTIVITY REFERRALS. When should these be reported to Pete Burgess?

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* 7. MORTGAGE FRAUD. In addition to checking the client documents to support their income, we can also?

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* 8. MORTGAGE FRAUD. The most common type of mortgage fraud that we see is?

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* 9. STAGED INCOME. Which of the following is not a red flag for a type of staged income?

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* 10. MONEY LAUNDERING. What is the maximum offence for Tipping Off?

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* 11. CONDUCT RULES. There are five Conduct Rules for Advisers, to follow. Which of the following is incorrect?

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