Friends and Family Survey - Inpatient Care

Please share your recent experience with us by completing this survey

Please do not input your name or names of staff on the survey

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* 1. Enter the Team code here

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* 2. Please provide the name of the Service or Team that delivered your care (if known). For example: Community Mental Health Team East

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* 3. How likely are you to recommend our service to friends and family if they need similar care or treatment?

Extremely likey

Likely

Neither likely nor unlikely

Unlikely

Extremely unlikely

Don't know

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* 4. What is the main reason for the answer you have chosen?

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* 5. Were you given enough information?

Yes

Sometimes

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* 6. Were you given enough privacy when talking to staff?

Yes

Sometimes

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* 7. Were you given enough time to talk about your care?

Yes

Sometimes

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* 8. Were you involved, as much as you wanted to be, in decisions about your care?

Yes

Sometimes

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* 9. Was the ward clean?

Yes

Sometimes

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* 10. Have you been able to get a drink or snack when you wanted one?

Yes

Sometimes

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* 11. Were all staff friendly and helpful to you?

Yes

Sometimes

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* 12. Did you feel you were treated unfairly by the team?

Yes

Prefer not to say

Don't know

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* 13. If you felt you were treated unfairly was it because of:

Your age

Being a man or a woman

Being trans / or transgendered

Your race

Your religion

Your sexuality

A disability

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* 14. Can you give an example of why you felt this way?

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* 15. What did we do well?

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* 16. What could we do better?

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* 17. Are you happy for your comments to be made public?

Yes

Thank you for completing the survey. For questions about the National NHS Friends and Family Test, please email hnf-tr.friendsandfamilytest@nhs.net