Friends and Family Survey - Forensic Secure Services

Please share your recent experience with us by completing this survey

Please do not input your name or names of staff on the survey

Question Title

* 1. Enter the Team code here

Question Title

* 2. Please provide the name of the Service or Team that delivered your care (if known). For example: Community Mental Health Team East

Question Title

* 3. How likely would you be to recommend this service to other patients?

Extremely likey

Likely

Neither likely nor unlikely

Unlikely

Extremely unlikely

Don't know

Question Title

* 4. What is the main reason for the answer you have chosen?

Question Title

* 5. Were you given any information about the services before you came here?

Yes

Don't know/can't remember

Question Title

* 6. Were you offered a chance to visit the service before your admission?

Yes

Don't know/can't remember

Question Title

* 7. Did you meet your new care coordinator before your admission?

Yes

Don't know/can't remember

Question Title

* 8. When you were admitted to the service were you welcomed by staff?

Yes

Don't know/can't remember

Question Title

* 9. Have you been given enough information, things like the name of your doctor and care coordinator and the name of your team?

Yes

Don't know/can't remember

Question Title

* 10. Are you involved, as much as you want to be, in decisions about your care and treatment?

Yes

Sometimes

Question Title

* 11. Have you been given information about what to do if you are unhappy with the care you receive?

Yes

Don't know/can't remember

Question Title

* 12. Are there enough activities available for you to do during the day?

Yes

Sometimes

Question Title

* 13. Are the staff friendly and helpful?

Yes

Sometimes

Question Title

* 14. Did you feel you were treated unfairly by the team?

Yes

Sometimes

Prefer not to say

Question Title

* 15. If you felt you were treated unfairly was it because of:

Your age

Being a man or a woman

Being trans / or transgendered

Your race

Your religion

Your sexuality

A disability

Question Title

* 16. Can you give an example of why you feel this way?

Question Title

* 17. Your age

Question Title

* 18. Your gender

Male

Female

Question Title

* 1. Enter the Team code here

Question Title

* 2. Please provide the name of the Service or Team that delivered your care (if known). For example: Community Mental Health Team East

Question Title

* 3. How likely would you be to recommend this service to other patients?

Question Title

* 4. What is the main reason for the answer you have chosen?

Question Title

* 5. Were you given any information about the services before you came here?

Question Title

* 6. Were you offered a chance to visit the service before your admission?

Question Title

* 7. Did you meet your new care coordinator before your admission?

Question Title

* 8. When you were admitted to the service were you welcomed by staff?

Question Title

* 9. Have you been given enough information, things like the name of your doctor and care coordinator and the name of your team?

Question Title

* 10. Are you involved, as much as you want to be, in decisions about your care and treatment?

Question Title

* 11. Have you been given information about what to do if you are unhappy with the care you receive?

Question Title

* 12. Are there enough activities available for you to do during the day?

Question Title

* 13. Are the staff friendly and helpful?

Question Title

* 14. Did you feel you were treated unfairly by the team?

Question Title

* 15. If you felt you were treated unfairly was it because of:

Question Title

* 16. Can you give an example of why you feel this way?

Question Title

* 17. Your age

Question Title

* 18. Your gender

Question Title

* 19. What is good about the service?

Question Title

* 20. What could be better?