Please share your recent experience with us by completing this survey

Please do not input your name or names of staff on the survey

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* 1. Enter the Team code here

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* 2. Please provide the name of the Service or Team that delivered your care (if known). For example: Community Mental Health Team East

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* 3. How likely are you to recommend our service to friends and family if they need similar care or treatment?

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* 4. What is the main reason for the answer you have chosen?

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* 5. Was the day and time of your appointment good for you?

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* 6. Were you given enough information?

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* 7. Were you given enough privacy when talking to staff?

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* 8. Were you given enough time to talk about your care?

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* 9. Were you involved, as much as you wanted to be, in decisions about your care?

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* 10. Have you been given advice and information on how to keep well?

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* 11. Were all staff friendly and helpful to you?

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* 12. Did you feel you were treated unfairly by the team?

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* 13. If you felt you were treated unfairly was it because of:

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* 14. Can you give an example of why you felt this way?

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* 15. What did we do well?

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* 16. What could we do better?

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* 17. Are you happy for your comments to be made public?

Thank you for completing the survey. For questions about the National NHS Friends and Family Test, please email hnf-tr.friendsandfamilytest@nhs.net

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