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* 1. How long have you been a customer of Fapas?

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* 2. How would you rate the quality of Fapas' proficiency testing?

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* 3. How would you rate the value for money of Fapas proficiency testing?

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* 4. How often do you purchase proficiency tests?

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* 5. If Fapas offered bundling, which bundling options would you be interested in?

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* 6. Would annual bulk ordering with quarterly deliveries and rebated discount invoicing be a benefit to your business?

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* 7. How likely are you to recommend Fapas to a colleague?

  Not at all 2 3 4 5 6 7 8 9 Extremely likely
Fapas

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* 8. When you think about the reason for doing proficiency testing in your business is it because:

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* 9. How likely are you to replace Fapas with another supplier?

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* 10. What do you most like about products currently available from other proficiency test providers?

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* 11. Which of the following are reasons that you might purchase products from another proficiency test provider?

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* 12. Overall how well does our website meet your needs

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* 13. How easy is it to find what you were looking for on the website?

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* 14. Does it take you more or less time now to find what you are looking for than previously?

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* 15. Do you have any comments about how we can improve our website?

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