Your views

We at East and North Herts Clinical Commissioning Group and NHS England are writing to you to seek your views about extending the opening hours of GP practices in the Welwyn and Hatfield area. Currently most GP practices in Welwyn and Hatfield are open between 8am and 6.30pm Monday to Friday.  These are referred to as “core contracted  hours”.  Most practices are also open for longer hours on one or two weekdays and some Saturday mornings. These are referred to as “extended hours appointments”.

We aim to provide a service to start in April 2018 whereby these “extended hours appointments” are offered every weekday evening and at weekends depending on local demand for ALL patients regardless of which surgery they are registered at. This “extended hours service” could mean visiting a nearby practice other than your registered practice and seeing a clinician from another practice rather than one from your own practice.

In the Welwyn and Hatfield area, the Urgent Care Centre at the New QEII hospital will continue to provide urgent medical care 24 hours a day, seven days a week. Any new arrangements would come into effect from April 2018.

Please give your views on the survey below which will close on Friday 18th August 2017.

* 1. What type of appointments do you usually want to book at your GP Practice?

* 2. Please consider the following statement:
'Extended opening hours for GP services should be available to all patients registered with a GP Practice in Welwyn Hatfield.'

* 3. Would you use an extended hours GP service between 6.30pm and 8pm in the evenings, during the week?

* 4. If you answered 'Yes', please select the weekday evenings you are most likely to use the service. Please rank your choices in order of preference, with '1' being your most preferred.

* 5. Would you use an extended hours GP service over the weekend (Saturday and Sunday)?

* 6. If you answered 'Yes', which of the following days and times would you be willing to make an appointment? Please rank your choices in order of preference, with '1' being your most preferred.

* 7. During the extended hours periods. what sort of appointment would you like to have at a GP Practice?

* 8. What services would you like to be able to access during the extended hours period? Please rank your choices in order of preference with 1 being your most preferred.

* 9. Would you be happy to have an appointment outsider of core hours at a different GP Practice in your area and with a different clinician? With your consent the GP or Nurse will be able access your medical records in the same way as your own GP.

* 10. If necessary, how far would you be willing to travel to get to an appointment with a GP Practice during the extended hours project?

* 11. Is there anything else which you think it is important for us to consider in terms of extending hours for GP Practices in your area?

 
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