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* 1. Please enter the Works Order Number as stated on your correspondence.

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* 2. How easy was it to report your repair to East Kilbride Housing Association

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* 3. When dealing with your repair, how helpful did you find the Association's Staff?

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* 4. How satisfied are you with the way your repair has been carried out?

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* 5. How helpful was the Contractor who carried out the repair?

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* 6. How satisfied are you with the way the Contractor tidied up and cleared away rubbish?

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* 7. How satisfied are you with the overall repairs service provided by East Kilbride Housing Association?

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* 8. Do you have any suggestions/comments/compliments that you would like to make to help improve the repairs service that we provide?

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