1. Members Survey

Club Member's Survey

We are working with England Athletics to carry out a detail review of our club. At the end of the review we will receive a bespoke report from England Athletics highlighting priority areas for our club to enhance or improve. As part of the review we are keen to find out the views of our club members (athletes, runners, parents, coaches & volunteers).

This feedback is anonymous, and responses will be collated by England Athletics. Any comments or identifying information will reviewed and removed from the feedback before it is shared with our club. This feedback should take no longer than 10 minutes to complete and will only be used for the reasons outlined above. 

Any identifying information provided in answers will be removed before feedback is submitted to your club. 

Question Title

* 1. Please select the name of your club below:

Question Title

* 2. What are your roles in relation to the Club? (please select all that apply)

Question Title

* 3. What is your MAIN role in relation to the Club? 

Note: If you hold a committee or coaching position and/or compete as an athlete for your club please assume for the purpose of this feedback only that committee positions are the main role followed by coaching and then athlete participation in that order.

Question Title

* 4. Club Offer - Please provide an overall rating, based on your MAIN role, on how you feel the club meets your needs as a member on the following elements:

  Far Below Expectations Slightly Below Expectations Meets Expectations Slightly Exceeds Expectations Far Exceeds Expectations
Training Venue
Training Environment
Coaching Provision
Competition
Social Opportunities
Communication

Question Title

* 5. Venue - Please provide an overall rating, based on your MAIN role, on how you feel the club venue(s) meet your needs as a member on the following standards:

  Requires Significant Improvement Requires Improvement Adequate for Requirements Exceeds Requirements Far Exceeds Requirements N/A
General Venue Safety
Venue Facilities (Toilets, Changing etc.)
Venue Training Facilities (Track Quality/Road Safety etc.)
Access to Equipment (Hurdles, Start Blocks, Throw Implements etc.)
Venue Cost of Use

Question Title

* 6. Competition - Please indicate your agreement with the following statements regarding competition:

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
The club offers a wide variety of competitive opportunities
The club only allows the top athletes to compete
The club supports individuals to find appropriate standard competitions
The club put undue pressure on athletes to compete when injured/ill
The club encourages and supports individuals to try new disciplines 
The club is only interested in winning
The quality of competition is suitable for the club's athletes
The club doesn't have enough athletes to fulfill league fixtures (any discipline)
The club is supportive of local events and leagues
The club puts individual improvement and enjoyment first

Question Title

* 7. Training Environment - Please indicate to what degree you either agree or disagree with the following statements:

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
I feel welcome at training
The training environment actively excludes people
The training environment is suitable for a wide variety of standards
Incidents at training are not dealt with fairly
The training environment puts health of individuals first
Bullying is commonplace
Training is inclusive
The training is only focused at the top athletes
The training environment is not reliable (often cancelled etc.)
Behaviour at the club training sessions is respectful of others
Unhealthy diet, training or nutrition advice is condoned or actively encouraged

Question Title

* 8. Volunteers - Please indicate how far you agree or disagree with the following statements:

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
Club volunteers are valued
The club needs more volunteers
The club volunteers perform their roles to a high standard
The club volunteers are not adequately trained
Volunteer roles are well promoted in the club
The club struggles to retain their volunteers
The club incentivises individuals to be volunteers
Club volunteers are overworked
Volunteers are offered the opportunity for personal/professional development
Club volunteers are not celebrated

Question Title

* 9. Communications - What communications methods does the club use on a regular basis?

Question Title

* 10. Communications - Reflecting on content, accuracy and quality, please rate your experiences of club communications:

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
The club communicates openly with all
The club could market itself better
Club communications highlight individual(s) success at all levels
Information is regularly communicated too late
The club has its own unique and positive voice
Club communications often do not give enough detail
The club website looks modern
The club needs support with the skills necessary to maintain the website
The club responds in a timely manner to enquiries
The club would benefit from wider digital support

Question Title

* 11. To what degree do you agree or disagree with the following statement:

"My club is well governed and provides a safe and supportive environment"

Question Title

* 12. Improvements - Are there any other specific improvements you believe the club could make to the Venue, Competition, Training Environment, Volunteering or Communications?

Question Title

* 13. Improvements - Are there any general improvements you think the club could make that have not otherwise been covered in this feedback?

T