Consultation on the work of Trading Standards 2017-18 Survey

We are in the process of planning our work for the upcoming new financial year. We would appreciate it if you could tell us which areas of our work are important to you as a Devon or Somerset resident or business.

	High Priority	Medium Priority	Low Priority
Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds)	Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds) High Priority	Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds) Medium Priority	Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds) Low Priority
Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain)	Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain) High Priority	Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain) Medium Priority	Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain) Low Priority
Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs)	Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) High Priority	Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Medium Priority	Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Low Priority
Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies)	Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies) High Priority	Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies) Medium Priority	Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies) Low Priority
Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme)	Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) High Priority	Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Medium Priority	Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Low Priority
Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice)	Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice) High Priority	Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice) Medium Priority	Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice) Low Priority
Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate)	Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate) High Priority	Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate) Medium Priority	Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate) Low Priority
Fair Trading (including misdescription of goods and services, misleading pricing and fraudulent business practices as well as projects designed to reduce complaints in high priority areas, such as sales of motor vehicles)	Fair Trading (including misdescription of goods and services, misleading pricing and fraudulent business practices as well as projects designed to reduce complaints in high priority areas, such as sales of motor vehicles) High Priority	Fair Trading (including misdescription of goods and services, misleading pricing and fraudulent business practices as well as projects designed to reduce complaints in high priority areas, such as sales of motor vehicles) Medium Priority	Fair Trading (including misdescription of goods and services, misleading pricing and fraudulent business practices as well as projects designed to reduce complaints in high priority areas, such as sales of motor vehicles) Low Priority
Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients)	Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) High Priority	Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Medium Priority	Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Low Priority
Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely)	Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) High Priority	Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Medium Priority	Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Low Priority
Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods)	Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods) High Priority	Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods) Medium Priority	Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods) Low Priority
Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate)	Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate) High Priority	Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate) Medium Priority	Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate) Low Priority
Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc)	Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) High Priority	Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Medium Priority	Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Low Priority

High Priority

Medium Priority

Low Priority

Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds)

Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds) High Priority

Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds) Medium Priority

Age restricted products (preventing the harm caused by the supply of products such as alcohol and tobacco to under 18 year olds) Low Priority

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain)

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain) High Priority

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain) Medium Priority

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will often later enter the human food chain) Low Priority

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs)

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) High Priority

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Medium Priority

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Low Priority

Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies)

Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies) High Priority

Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies) Medium Priority

Animal disease control (preventing and controlling any outbreaks of diseases such as foot and mouth and rabies) Low Priority

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme)

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) High Priority

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Medium Priority

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Low Priority

Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice)

Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice) High Priority

Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice) Medium Priority

Consumer education (ensuring the public know about their consumer rights, and feel empowered when dealing with businesses - in partnership with Citizens Advice) Low Priority

Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate)

Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate) High Priority

Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate) Medium Priority

Doorstep crime (Preventing often vulnerable people from becoming victims of “rogue” builders and tarmaccers etc – and investigating offences as appropriate) Low Priority

Fair Trading (including misdescription of goods and services, misleading pricing and fraudulent business practices as well as projects designed to reduce complaints in high priority areas, such as sales of motor vehicles)

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients)

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) High Priority

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Medium Priority

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Low Priority

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely)

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) High Priority

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Medium Priority

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Low Priority

Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods)

Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods) High Priority

Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods) Medium Priority

Product safety (ensuring goods supplied to consumers are safe, from toys to second hand cars to electrical goods) Low Priority

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate)

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate) High Priority

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate) Medium Priority

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims. Investigating offences as appropriate) Low Priority

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc)

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) High Priority

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Medium Priority

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Low Priority

Consultation on the work of Trading Standards 2017-18

Please take 5 minutes to tell us what you think

Question Title

* 1. Are you responding as a resident or business?

Question Title

* 2. Devon & Somerset Trading Standards currently operate in the following function areas. Please rate what priority you feel these areas should be given:

Question Title

* 3. Please give us any other suggestions or comments here: