Dr Hegde & Partners Patient Survey 2015/2016

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100% of survey complete.

Thank you for taking the time to complete this Survey and help us improve our Services.

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* 1. How helpful was the staff?

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* 2. How do you rate the hours your practice offers appointments?

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* 3. What additional hours would you like the practice to offer?

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* 4. If you have needed to see or speak to a Clinician URGENTLY in the last 12 months have you been offered a same day or next day appointment to see or speak to a Clinician?

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* 5. If you want to pre book an appointment to fit round work or family commitments can you normally do so?

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* 6. If you need to contact the practice by Telephone how easy is this to do?

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* 7. If you request a telephone consultation with a GP or Nurse how easy is it to get one?

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* 8. The next questions are about your USUAL Clinician. In general how often do you get to see your usual Clinician or Clinician of choice?

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* 9. Thinking about when you consult with your usual Clinician, how do you rate the following?
How thoroughly the Clinician asks about your symptoms and how you are feeling?, how much you feel the Clinician listens to you?, how much the Clinician puts you at ease?, how much you are involved in decisions about your care?, how much time your Clinician spends with you?

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* 10. We would like you to think about your recent experience of our services. How likely are you to recommend our Practice to friends and family if they needed similar care or treatment?

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* 11. To help us improve our service to you, please tell us what you find best about the service we provide? or what would most improve the service for you or members of your family?

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